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IHOP Server/Waiter/Waitress

Job Overview

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Employment Type

Temporary
Full-time
Part-time
Hourly
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Compensation

Hourly
Range $11.00 - $18.25
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule

Job Description

IHOP, known formally as the International House of Pancakes, is a renowned restaurant chain specializing in breakfast foods, along with a full menu of lunch and dinner items. Established decades ago, IHOP has earned a reputation for offering a welcoming dining environment where guests can enjoy made-to-order pancakes, omelets, waffles, and many other classic American dishes. As a large-scale franchise, IHOP prides itself on delivering consistent and high-quality customer service while fostering a friendly atmosphere for both guests and employees alike. This company operates numerous locations nationwide, emphasizing community involvement and guest satisfaction as core pillars of its brand identity.

The Server/Waiter/Waitress role at IHOP is pivotal in creating memorable dining experiences by providing exceptional service characterized by friendliness, efficiency, and attentiveness. As the frontline ambassador of the brand, the server functions with a deep understanding of the menu, guiding guests in their selections and responding promptly to their needs. Success in this role requires not only excellent communication and interpersonal skills but also a genuine passion for hospitality and meeting guest expectations. The position demands proactive problem-solving abilities, particularly when managing guest complaints, ensuring that all patrons leave the establishment feeling valued and satisfied. Additionally, maintaining cleanliness in dining and service areas while managing inventory through stocking and rotating supplies are key responsibilities.

This is a consistent, in-restaurant, hourly position focused on hospitality with a salary structure aligned to industry standards for entry-level to experienced servers. IHOP encourages applicants who are eager to engage with customers, work collaboratively with their team, and develop their hospitality careers in a fast-paced, upbeat environment. Working as a server at IHOP provides opportunities for skill advancement, from mastering menu details to gaining proficiency in cash handling and problem resolution. The company culture supports growth, accountability, and teamwork, setting up employees for potential career progression within the hospitality sector.

Job Requirements

  • Show up to work on time
  • be well-groomed and wear a clean uniform
  • self-motivated
  • reliable
  • strong work ethic
  • able to lift 5-15 pounds
  • able to stand for up to 8 hours
  • occasionally push, pull, stretch and use bilateral finger and wrist motion

Job Qualifications

  • Good communication skills
  • ability to lift 5-15 pounds
  • capable of standing for up to 8 hours
  • experience in customer service preferred
  • ability to work well with others

Job Duties

  • Lead guests through their dining experience with excellent service
  • expedite all orders accurately and promptly
  • comply with standards regarding guest checks and cash control
  • handle guest complaints effectively and promptly
  • stock and rotate supplies in service and dining areas
  • perform cleaning duties including clearing and setting tables

Job Criteria

Experience

No experience required


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