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IHOP Server/Waiter/Waitress

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.75 - $18.25
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Work Schedule

Standard Hours
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Benefits

Training
flexible schedule
Employee Discounts
team environment
Career development opportunities

Job Description

IHOP, the International House of Pancakes, is a world-renowned restaurant chain known for its delicious breakfast offerings and warm, inviting atmosphere. Established with a mission to provide guests with an exceptional dining experience, IHOP has become a beloved destination for families, friends, and individuals seeking quality food and outstanding service. With its extensive menu featuring pancakes, omelets, and a variety of all-day breakfast and lunch options, IHOP prides itself on being a friendly, community-focused establishment that prioritizes guest satisfaction at every visit.

Working at IHOP means becoming part of a team dedicated to creating memorable moments for every guest. The restaurant environment is fast-paced yet rewarding, offering employees opportunities for growth, skill development, and continuous learning. IHOP values employees who bring enthusiasm, reliability, and a passion for hospitality to their roles, fostering a workplace culture that is supportive and customer-oriented.

The Server/Waiter/Waitress position at IHOP is a vital role that places you at the heart of the dining experience. As a server, you will be the face of the IHOP brand, responsible for guiding guests through their visit with excellent service, comprehensive menu knowledge, and genuine hospitality. This role requires excellent communication skills, a positive attitude, and the ability to work efficiently in a busy restaurant setting. Your responsibilities will include taking and expediting orders, resolving guest concerns quickly and professionally, and maintaining the cleanliness and organization of the dining area. You will also be expected to comply with all operational standards, including accurate handling of guest checks and cash control.

This position offers a dynamic work environment where teamwork and guest satisfaction are paramount. You will have the chance to enhance your interpersonal skills and gain valuable experience in food service. IHOP provides all necessary training to ensure you are well-equipped to succeed and grow within the company. The role also demands physical stamina, as servers spend much of their shifts standing and moving, lifting moderate weights, and performing tasks that require manual dexterity.

Working as a Server at IHOP means becoming part of a respected brand with a commitment to excellent food and service. It is an ideal position for individuals who enjoy interacting with people, have a passion for hospitality, and are looking for a job that offers both personal and professional growth.

Job Requirements

  • Show up to work on time
  • Be well-groomed with a clean uniform
  • Ability to lift 5-15 pounds
  • Stand for up to 8 hours
  • Occasionally push, pull, stretch and continuously use fingers and wrists bilaterally
  • Be self-motivated and reliable
  • Exhibit a strong work ethic

Job Qualifications

  • Good communication skills
  • Ability to work well with others
  • Self-motivated and reliable
  • Strong work ethic
  • Previous experience in food service is a plus but not required
  • Ability to stand for long periods and perform physical tasks related to the role

Job Duties

  • Lead guests through their IHOP experience with top notch service
  • Have thorough menu knowledge and provide the highest level of hospitality
  • Expedite all orders efficiently
  • Comply with standards regarding guest checks and cash control
  • Handle guest complaints promptly and professionally looking to resolve problems quickly
  • Stock and rotate all needed supplies in the service and dining areas
  • Perform cleaning duties such as clearing and setting tables

Job Criteria

Experience

Entry Level (1-2 years)


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