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IHOP Server/Waiter/Waitress

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.75 - $18.25
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Work Schedule

Standard Hours
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Benefits

Competitive Hourly Wages
potential tips
Employee Discounts
flexible schedules
Training and development opportunities

Job Description

IHOP, also known as the International House of Pancakes, is a globally recognized restaurant chain that specializes in breakfast foods, including pancakes, waffles, omelets, and other classic American breakfast favorites. Founded in 1958, IHOP has grown to become a beloved dining destination for families, friends, and individuals looking for a friendly and welcoming atmosphere with quality food served throughout the day. With thousands of locations worldwide, IHOP prides itself on providing a consistent dining experience characterized by delicious meals, efficient service, and a warm environment. The company culture emphasizes hospitality, teamwork, and a genuine care for guests’ satisfaction, making it an ideal workplace for individuals who enjoy engaging with people and delivering excellent service.

As a Server/Waiter/Waitress at IHOP, you will be the face of the brand and a vital part of the customer experience. This role is perfect for individuals who enjoy working in a dynamic restaurant environment and take pride in providing outstanding hospitality. You will be responsible for leading guests through their IHOP experience by delivering top-notch service, demonstrating thorough menu knowledge, and maintaining the highest level of customer care. Your warm smile and genuine attitude will ensure that guests leave satisfied and eager to return. In addition to serving, you will assist with expediting orders to ensure timely delivery, handling guest requests and concerns with professionalism, and maintaining the cleanliness and organization of the dining and service areas. This position offers an opportunity to grow within a reputable restaurant chain that values its employees and rewards hard work. The role demands physical stamina, strong communication skills, and the ability to multitask efficiently during busy hours. While the job can be fast-paced, the supportive team environment and the chance to develop valuable customer service skills make it a rewarding career choice. Employment type is typically full-time or part-time with competitive hourly wages and potential tips, providing financial opportunities based on performance and customer feedback.

Job Requirements

  • Show up to work on time
  • be well-groomed with a clean uniform
  • work well with others
  • be self-motivated
  • reliable
  • strong work ethic
  • good communication skills
  • able to lift 5-15 pounds
  • stand for up to 8 hours
  • occasionally use motion which entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists

Job Qualifications

  • Good communication skills
  • ability to stand for up to 8 hours
  • ability to lift 5-15 pounds
  • self-motivated
  • reliable
  • strong work ethic
  • ability to work well with others

Job Duties

  • Expediting all orders
  • comply to standards in regards to guest checks and cash control
  • handle guest complaints, always looking to resolve problems quickly
  • stock and rotate all needed supplies in the service and dining areas
  • perform cleaning duties, such as helping to clear and set tables

Job Criteria

Experience

Entry Level (1-2 years)


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