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IHOP Server - Kingston Pike

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $2.13 - $7.25
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Work Schedule

Flexible
Day Shifts
Fixed Shifts
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Benefits

Paid vacation
Health Insurance
Dental Insurance
Vision Insurance
flexible schedules
Free Shift Meals
Family discounts
on the job training
Advancement opportunities
Discount Program

Job Description

IHOP, a leading restaurant chain known for its breakfast, lunch, and dinner offerings, has been a cherished dining destination for over 65 years. With a commitment to spreading joy and creating lasting memories for guests, IHOP has established a strong reputation for delivering exceptional food and service. Located on Kingston Pike in Knoxville, this IHOP restaurant embraces the values of growth, development, and community, fostering an environment where employees can thrive professionally and personally. The culture at IHOP reflects a dedication to teamwork, positive energy, and customer satisfaction, making it an ideal workplace for individuals passionate about hospitality and guest experiences.

We are now hiring servers for both 1st and 2nd shifts at our Kingston Pike location. As a Server at IHOP Knoxville, you will play a vital role in delivering an outstanding dining experience by greeting guests warmly, presenting menus, and efficiently taking and processing orders. This position emphasizes providing excellent customer service in a fast-paced setting while maintaining a friendly and professional demeanor. Servers will collaborate closely with kitchen and bar staff to ensure timely delivery of food and beverages, monitor guest satisfaction, and keep the dining area clean and organized. This role is perfect for individuals who enjoy engaging with people, have a strong work ethic, and are eager to contribute to a team that values joy and quality. Included with this employment opportunity are flexible schedules, on-the-job training, and chances for advancement, highlighting IHOP's commitment to employee growth and work-life balance. The position also offers valuable benefits such as health insurance, paid vacation, and family discounts, all designed to support the well-being and satisfaction of team members.

Job Requirements

  • High school diploma or equivalent preferred
  • ability to work flexible hours including weekends and holidays
  • strong customer service skills
  • reliable and punctual
  • ability to stand for extended periods
  • good physical stamina
  • age 18 or older as per legal requirements if applicable
  • willingness to undergo background checks and drug screening if required
  • basic math skills for handling transactions
  • good communication and listening skills
  • teamwork-oriented mindset

Job Qualifications

  • Previous experience as a server in a restaurant or hospitality setting is preferred but not required
  • strong communication and interpersonal skills
  • ability to multitask and work efficiently in a fast-paced environment
  • a positive attitude and a willingness to learn
  • must be able to stand for long periods and lift up to 25 lbs
  • ability to represent our company in a professional manner

Job Duties

  • Greet and welcome guests in a friendly and professional manner
  • present menus, explain specials, and answer any questions about food and beverages
  • take accurate orders from guests using the point-of-sale (POS) system
  • ensure timely and efficient service of food and drinks to tables
  • monitor guest satisfaction and address any concerns promptly
  • collaborate with kitchen and bar staff to fulfill orders and create a seamless dining experience
  • process payments and handle cash transactions accurately
  • maintain cleanliness and organization of the dining area, including tables, utensils, and drink stations
  • adhere to health and safety regulations, including proper food handling and sanitation practices
  • participate in team meetings and training sessions to enhance service skills and product knowledge

Job Criteria

Experience

Entry Level (1-2 years)


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