Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $13.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Paid vacation
Health Insurance
Dental Insurance
Vision Insurance
Free Shift Meals
Family discounts
on the job training
Advancement opportunities
Discount Program
Job Description
IHOP on Brainerd Road in Chattanooga is a part of the internationally renowned International House of Pancakes brand, widely recognized for serving fresh, delicious breakfast and dining experiences. IHOP has a strong presence in the restaurant industry, offering classic American cuisine with a welcoming environment for families and individuals alike. The restaurant emphasizes a culture built on values such as growth and development opportunities, supportive teamwork, and creating lifelong friendships and cherished memories among its staff and guests. Employees at IHOP are part of a dynamic and inclusive workplace that encourages professional development while maintaining a fun and friendly atmosphere.
This opportunity is for the position of Shift Manager for 2nd and 3rd shifts. Starting pay is $13 per hour, with weekend and night shift availability required. As a Shift Manager at IHOP Brainerd Road, you will play an integral role in ensuring the smooth daily operations of the restaurant during your assigned shift. Your primary responsibility will be to lead and inspire your team to deliver exceptional service while upholding IHOP's high standards for food quality, cleanliness, safety, and customer satisfaction. This leadership role requires balancing operational efficiency with a customer-first approach and includes handling various administrative and managerial duties.
The Shift Manager will oversee staff performance, provide on-the-job training and support, and foster a productive and positive work environment. You will ensure compliance with health, safety, and company policies, manage inventory, monitor sales and profitability, and address guest concerns promptly and professionally. This position is perfect for candidates who thrive in fast-paced environments, possess strong communication and leadership skills, and have a passion for hospitality and service excellence.
IHOP values its employees by offering a comprehensive benefits package, including paid vacation, health, dental, and vision insurance, free shift meals, family discounts, and a discount program that covers travel, gyms, cell phones, restaurants, auto purchases, apparel, and electronics. In addition, the restaurant provides opportunities for advancement through internal promotions and extensive on-the-job training. Joining the IHOP Brainerd Road team means becoming part of a community where you can grow personally and professionally while making a positive impact on the dining experiences of your guests.
This opportunity is for the position of Shift Manager for 2nd and 3rd shifts. Starting pay is $13 per hour, with weekend and night shift availability required. As a Shift Manager at IHOP Brainerd Road, you will play an integral role in ensuring the smooth daily operations of the restaurant during your assigned shift. Your primary responsibility will be to lead and inspire your team to deliver exceptional service while upholding IHOP's high standards for food quality, cleanliness, safety, and customer satisfaction. This leadership role requires balancing operational efficiency with a customer-first approach and includes handling various administrative and managerial duties.
The Shift Manager will oversee staff performance, provide on-the-job training and support, and foster a productive and positive work environment. You will ensure compliance with health, safety, and company policies, manage inventory, monitor sales and profitability, and address guest concerns promptly and professionally. This position is perfect for candidates who thrive in fast-paced environments, possess strong communication and leadership skills, and have a passion for hospitality and service excellence.
IHOP values its employees by offering a comprehensive benefits package, including paid vacation, health, dental, and vision insurance, free shift meals, family discounts, and a discount program that covers travel, gyms, cell phones, restaurants, auto purchases, apparel, and electronics. In addition, the restaurant provides opportunities for advancement through internal promotions and extensive on-the-job training. Joining the IHOP Brainerd Road team means becoming part of a community where you can grow personally and professionally while making a positive impact on the dining experiences of your guests.
Job Requirements
- High school diploma or equivalent
- previous experience in restaurant supervision or management preferred
- ability to work 2nd and 3rd shifts including weekends and holidays
- strong leadership and communication skills
- knowledge of food safety regulations
- proficiency with point-of-sale (POS) systems
- willingness to undergo background check
- ability to motivate and train team members
- reliable and punctual
Job Qualifications
- Previous experience in a supervisory or management role in the restaurant industry preferred
- strong leadership skills with the ability to motivate and develop team members
- excellent communication and interpersonal skills
- knowledge of food safety regulations and practices
- ability to work flexible hours, including weekends and holidays
- proficient with point-of-sale (POS) systems and restaurant management software
- willingness to undergo a background check upon hire
- leadership skills
Job Duties
- Oversee daily operations of the restaurant during assigned shifts, ensuring compliance with health and safety regulations, company policies, and service standards
- ensure a high level of guest satisfaction by addressing customer inquiries and resolving complaints efficiently and professionally
- supervise, train, and motivate staff to deliver outstanding customer service
- foster a positive and productive work environment
- help achieve sales targets and maintain profitability
- maintain accurate records of employee performance, inventory, and sales reports, providing recommendations for improvements when necessary
- assist in monitoring inventory levels, ordering supplies, and managing food costs, ensuring adequate levels of food, paper, kitchen, safety, janitorial, uniform, linen, and other miscellaneous supplies for the shift
- handle finances and make a daily run to the bank when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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