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IHOP NIGHT Shift Manager - Brainerd Rd

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $13.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Paid vacation
Health Insurance
Dental Insurance
Vision Insurance
Free Shift Meals
Family discounts
on the job training
Advancement opportunities
Discount Program

Job Description

IHOP on Brainerd Road in Chattanooga is a well-known restaurant brand dedicated to serving up delicious meals while fostering a positive and rewarding work environment for its employees. As part of a global company recognized for its commitment to quality food and exceptional service, IHOP offers an inviting workplace where team members can grow personally and professionally. IHOP values building strong relationships not only with its guests but also within its team, promoting a culture of growth, development, and lifelong friendships. The restaurant is currently hiring for second and third shift positions, providing a competitive starting pay of $13 per hour. This entry-level leadership position presents a fantastic opportunity for individuals looking to develop their management skills while working in a dynamic hospitality setting. The restaurant encourages applicants who are passionate about the food service industry and eager to be part of a supportive team to apply.

The role of Shift Manager at IHOP involves ensuring the smooth and efficient operation of the restaurant during assigned shifts, primarily during nights and weekends. The Shift Manager will lead and motivate a team of staff to deliver exceptional customer service and maintain high standards of food quality and safety. Key responsibilities include overseeing daily restaurant operations, enforcing health and safety regulations, managing inventory, handling financial duties such as bank deposits, and maintaining accurate records related to employee performance, sales, and inventory. The Shift Manager plays an essential role in fostering a positive and productive work environment where team members are supported and empowered. This position requires flexibility in working hours to cover second and third shifts, including weekends and holidays. The ideal candidate will have supervisory experience in the restaurant industry, strong leadership and communication skills, and a commitment to upholding IHOP's brand values and customer service standards. Joining IHOP means gaining access to a wide range of benefits including paid vacation, health, dental, and vision insurance, free shift meals, family discounts, on-the-job training, advancement opportunities, and participation in a discount program that covers travel, gyms, cell phones, restaurants, auto purchases, apparel, and electronics. IHOP invites candidates who thrive in a fast-paced environment and want to contribute to a team that serves up memorable dining experiences to become part of their family and help create delicious memories one pancake at a time.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in restaurant supervision or management preferred
  • Ability to work second and third shifts including weekends and holidays
  • Strong leadership and communication skills
  • Ability to handle cash and financial transactions
  • Knowledge of food safety standards
  • Proficiency with POS systems and restaurant software
  • Willingness to undergo a background check

Job Qualifications

  • Previous experience in a supervisory or management role in the restaurant industry preferred
  • Strong leadership skills with the ability to motivate and develop team members
  • Excellent communication and interpersonal skills
  • Knowledge of food safety regulations and practices
  • Ability to work flexible hours including weekends and holidays
  • Proficient with point-of-sale (POS) systems and restaurant management software
  • Willingness to undergo a background check upon hire
  • Leadership skills

Job Duties

  • Oversee daily operations of the restaurant during assigned shifts ensuring compliance with health and safety regulations company policies and service standards
  • Ensure a high level of guest satisfaction by addressing customer inquiries and resolving complaints efficiently and professionally
  • Supervise train and motivate staff to deliver outstanding customer service
  • Foster a positive and productive work environment
  • Help achieve sales targets and maintain profitability
  • Maintain accurate records of employee performance inventory and sales reports Provide recommendations for improvements when necessary
  • Assist in monitoring inventory levels ordering supplies and managing food costs Ensure that there are always adequate levels of food paper kitchen safety janitorial uniform linen and other miscellaneous supplies for your shift
  • Handle finances and make a daily run to the bank when needed

Job Criteria

Experience

Entry Level (1-2 years)


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