IHOP Host/Hostess

The position of Host/Hostess plays a pivotal role in the hospitality industry, particularly for restaurants and dining establishments that prioritize exceptional guest experiences. Our establishment is dedicated to creating a welcoming and enjoyable atmosphere where every guest feels valued from the moment they walk in. As a Host/Hostess, you will be the face of our restaurant, responsible for providing a memorable first impression that sets the tone for the entire dining experience. This role is essential in maintaining the flow of restaurant operations, ensuring guests are greeted promptly, courteously, and with a genuine smile. Our restaurant values teamwork, excellent service, and a positive environment, and we are proud to employ team members who reflect these principles. The employment type for this position is full-time, offering competitive hourly wages with opportunities for tips based on performance and guest satisfaction. We seek a warm, friendly, and professional individual who takes pride in their appearance and is prepared to contribute to an efficient and happy workplace. The Host/Hostess duties include opening doors for arriving and departing guests, accommodating any special requirements such as seating for children or disabilities, managing the waitlist through an online system, and answering phone calls to address guest inquiries or reservations. This role also extends to coordinating take-out orders, ensuring accuracy, packaging, and even delivering orders to guests’ vehicles when necessary. Additionally, the Host/Hostess supports serving staff by assisting with food and drink deliveries and maintaining cleanliness of dining areas, tables, and seating areas to uphold our standards of hygiene and comfort. Ideal candidates will possess strong communication skills, enabling effective interactions with guests and team members. Physical endurance is important, as the role requires standing for extended periods, lifting moderate weights, and performing repetitive movements involving pushing, pulling, and the dexterous use of hands and wrists. We emphasize punctuality, professionalism, and a neat appearance, including wearing a clean uniform ready for work each day. This opportunity is well-suited for individuals passionate about hospitality and customer service who thrive in dynamic, fast-paced environments. Whether you are an experienced hospitality professional or new to the field, we provide a supportive and enriching workplace where your contributions are recognized and valued. Join us and be part of a dedicated team that strives to create welcoming and unforgettable dining experiences for every guest who walks through our doors.