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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $12.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid vacation
Health Insurance
Dental Insurance
Vision Insurance
flexible schedules
Free Shift Meals
Family discounts
on the job training
Opportunities for advancement
Discount Program
Job Description
IHOP, officially known as the International House of Pancakes, is a renowned American multinational restaurant chain specializing in breakfast, lunch, and dinner. Established over 65 years ago, IHOP has built a strong reputation as a leader and innovator in the casual dining industry, famous for their delicious pancakes and wide variety of menu offerings that appeal to families, friends, and solo diners alike. With a commitment to creating memorable dining experiences and fostering a welcoming atmosphere, IHOP continues to grow and maintain its position as a beloved dining destination across the United States and beyond. The brand focuses on quality... Show More
Job Requirements
- High school diploma or equivalent
- Previous hospitality or customer service experience preferred
- Ability to work weekends and holidays
- Strong communication skills
- Ability to multitask in a fast-paced environment
- Physical ability to stand for extended periods and lift up to 25 pounds
- Positive attitude and strong work ethic
Job Qualifications
- Previous experience in a hospitality or customer service role is preferred but not required
- Excellent communication and interpersonal skills
- Ability to multitask and thrive in a fast-paced environment
- Strong attention to detail and a positive attitude
- Flexible availability including evenings and holidays
- Must be able to stand for long periods and lift up to 25 pounds
Job Duties
- Greet and welcome guests upon arrival with a warm and friendly demeanor
- Accurately manage the seating chart and assign tables to guests based on their party size and wait times
- Provide menus and inform guests about specials or promotions
- Answer phone calls, complete to-go orders, and assist with any inquiries or requests
- Maintain a clean and organized front-of-house area including waiting areas and host stand
- Collaborate with servers, managers, and kitchen staff to ensure smooth operations and guest satisfaction
- Manage guest waitlist efficiently during busy periods, ensuring a positive experience
- Handle guest feedback and concerns with professionalism and courtesy
- Assist with light cleaning and stocking as needed including resetting tables by cleaning chairs, booths, and floors
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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