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IHOP Host - Dalton

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $10.00 - $11.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid vacation
Health Insurance
Dental Insurance
Vision Insurance
flexible schedules
Free Shift Meals
Family discounts
on the job training
Opportunities for advancement
Discount Program

Job Description

IHOP, short for International House of Pancakes, is a beloved American restaurant chain known for its extensive range of breakfast, lunch, and dinner offerings. With a rich history spanning more than 65 years, IHOP has established itself as a leader and innovator in the hospitality and dining industry, especially famous for its pancakes and warm, family-friendly atmosphere. The brand’s commitment to creating memorable dining experiences is reflected in its dedication to quality food, excellent customer service, and a welcoming environment where guests can enjoy meals with friends and family.

IHOP operates numerous locations across the United States, including the Dalton location, where the company continues its legacy of hospitality excellence. The Dalton IHOP restaurant is currently looking for a friendly and energetic Host to join their team, an individual who will serve as the first point of contact for guests and play a critical role in setting the tone for guests’ dining experiences. This opportunity is perfect for someone who enjoys working in fast-paced environments, is passionate about excellent customer service, and wants to grow their career in the hospitality industry.

The Host position at the Dalton IHOP offers a dynamic work environment where you can engage with guests, manage the seating area efficiently, and contribute to smooth restaurant operations. Starting pay ranges from $10 to $11 per hour, depending on experience, with weekend shifts required to accommodate peak periods. IHOP emphasizes a workplace culture that values growth, development, and teamwork – with opportunities for advancement available to motivated employees. Flexible scheduling allows for a balanced work-life fit, making it an attractive role for individuals seeking part-time or full-time employment in the foodservice sector.

The role of the Host at IHOP is multifaceted and vital for customer satisfaction. You will greet guests warmly upon arrival, assist them promptly with seating arrangements tailored to their party size, and ensure wait times are managed effectively. In addition to welcoming guests, you will provide menus and inform them of promotions or specials, handle phone inquiries and to-go orders, and maintain an organized and clean front-of-house environment. Collaboration with servers, managers, and kitchen staff is key to ensuring seamless operations and the highest level of guest satisfaction.

Beyond guest relations, the Host is also responsible for managing the waitlist, handling guest feedback with professionalism, and supporting light cleaning and restocking duties. This role demands strong communication and interpersonal skills, attention to detail, and the ability to multitask effectively in a bustling setting. Physical stamina is also important, as the job requires standing for long periods and occasional lifting of up to 25 pounds.

Joining the IHOP Dalton team means being part of a company that proudly supports its employees with numerous benefits. These include paid vacation, health, dental, and vision insurance, as well as free shift meals and family discounts. Employees also benefit from comprehensive on-the-job training, flexible schedules, and an extensive discount program covering travel, gyms, electronics, apparel, and more. IHOP’s supportive work environment fosters friendships, professional growth, and lasting memories, making it an excellent choice for those seeking a rewarding role in hospitality.

If you are enthusiastic, reliable, and ready to contribute your talents to a great team, IHOP Dalton invites you to apply for the Host position. This is your chance to join a respected company in the restaurant industry that values your contribution, offers competitive pay, and provides a foundation for career advancement.

Job Requirements

  • High school diploma or equivalent preferred
  • Previous experience in a customer-facing role preferred
  • Ability to communicate clearly and effectively
  • Ability to stand for extended periods
  • Flexible availability including weekends and holidays
  • Ability to lift and carry up to 25 pounds
  • Friendly and personable demeanor

Job Qualifications

  • Previous experience in a hospitality or customer service role is preferred but not required
  • Excellent communication and interpersonal skills
  • Ability to multitask and thrive in a fast-paced environment
  • Strong attention to detail and a positive attitude
  • Flexible availability, including evenings and holidays
  • Must be able to stand for long periods and lift up to 25 pounds

Job Duties

  • Greet and welcome guests upon arrival with a warm and friendly demeanor
  • Accurately manage the seating chart and assign tables to guests based on their party size and wait times
  • Provide menus and inform guests about specials or promotions
  • Answer phone calls, complete to-go orders, and assist with any inquiries or requests
  • Maintain a clean and organized front-of-house area, including waiting areas and host stand
  • Collaborate with servers, managers, and kitchen staff to ensure smooth operations and guest satisfaction
  • Manage guest waitlist efficiently during busy periods, ensuring a positive experience
  • Handle guest feedback and concerns with professionalism and courtesy
  • Assist with light cleaning and stocking as needed, including resetting tables by cleaning chairs, booths, and floors

Job Criteria

Experience

Entry Level (1-2 years)


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