IHOP logo

IHOP Host

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $10.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid vacation
Health Insurance
Dental Insurance
Vision Insurance
flexible schedules
Free Shift Meals
Family discounts
on the job training
Opportunities for advancement
Discount Program

Job Description

IHOP, the International House of Pancakes, is a renowned restaurant chain famous for its world-class breakfast offerings, as well as delicious lunch and dinner menus. With over 65 years of history, IHOP has solidified its position as a leader and innovator in the casual dining industry. Known for its warm atmosphere and commitment to quality food and service, IHOP attracts a diverse clientele seeking comfortable dining experiences anchored by friendly service and tasty meals. The Chattanooga IHOP location continues this tradition by fostering a welcoming environment where guests feel valued and enjoy memorable experiences with family and friends.

The role of Host at IHOP Chattanooga is essential in setting the tone for each guest's visit. As the first point of contact, the Host serves as the welcoming face of the restaurant, greeting guests warmly and efficiently managing seating arrangements to optimize seating capacity and minimize wait times. This position is ideal for individuals who thrive in fast-paced environments and have a passion for delivering exceptional customer service. The Host is responsible for a combination of administrative, customer service, and light custodial duties that ensure the front-of-house area runs smoothly. This includes managing phone inquiries, communicating specials, assisting with to-go orders, and maintaining the cleanliness and organization of the host stand and waiting areas.

Working at IHOP offers much more than just a job. Hosts at the Chattanooga location enjoy starting pay at $10 per hour with the opportunity to work flexible schedules, including required weekend shifts. IHOP emphasizes growth and development, providing on-the-job training and opportunities for advancement within the company. The environment is team-oriented, encouraging the building of long-lasting professional relationships and memories.

Additionally, IHOP offers a comprehensive benefits package that supports the well-being of its employees. This package includes paid vacation, health and dental insurance, vision coverage, and a discount program spanning travel, gyms, electronics, and more. Complemented by free shift meals and family discounts, IHOP ensures that its team members feel appreciated and supported.

For individuals seeking a fulfilling role in the hospitality industry, the Host position at IHOP Chattanooga represents an excellent opportunity to grow their career while engaging with guests and contributing to an enjoyable dining atmosphere. This role is perfect for those who are friendly, energetic, and able to handle a variety of tasks simultaneously while maintaining a positive and professional demeanor. Becoming part of the IHOP family means joining a company that values service, quality, and team spirit, all while delivering a beloved dining experience to the Chattanooga community and beyond.

Job Requirements

  • High school diploma or equivalent preferred
  • Previous experience in a hospitality or customer service role is preferred but not required
  • Excellent communication and interpersonal skills
  • Ability to multitask and work efficiently in a fast-paced environment
  • Flexible schedule availability, including weekends and holidays
  • Ability to stand for extended periods and lift up to 25 pounds
  • Strong customer service orientation

Job Qualifications

  • Previous experience in a hospitality or customer service role is preferred but not required
  • Excellent communication and interpersonal skills
  • Ability to multitask and thrive in a fast-paced environment
  • Strong attention to detail and a positive attitude
  • Flexible availability, including evenings and holidays
  • Must be able to stand for long periods and lift up to 25 pounds

Job Duties

  • Greet and welcome guests upon arrival with a warm and friendly demeanor
  • Accurately manage the seating chart and assign tables to guests based on their party size and wait times
  • Provide menus and inform guests about specials or promotions
  • Answer phone calls, complete to-go orders, and assist with any inquiries or requests
  • Maintain a clean and organized front-of-house area, including waiting areas and host stand
  • Collaborate with servers, managers, and kitchen staff to ensure smooth operations and guest satisfaction
  • Manage guest waitlist efficiently during busy periods, ensuring a positive experience
  • Handle guest feedback and concerns with professionalism and courtesy
  • Assist with light cleaning and stocking as needed, including resetting tables by cleaning chairs, booths, and floors

Job Criteria

Experience

Entry Level (1-2 years)


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