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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $10.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid vacation
Health Insurance
Dental Insurance
Vision Insurance
flexible schedules
Free Shift Meals
Family discounts
on the job training
Opportunities for advancement
Discount Program
Job Description
IHOP, or International House of Pancakes, is a nationally recognized restaurant chain known for its wide array of breakfast, lunch, and dinner offerings. With over 65 years of service, IHOP has established itself as a leader and innovator in the casual dining sector, particularly famous for its pancakes and breakfast items. The company prides itself on creating a warm, welcoming atmosphere where guests can enjoy delicious food in the company of family and friends. The Cleveland, TN IHOP location is currently seeking a friendly and energetic Host to join their team. This role is vital as it is the first... Show More
Job Requirements
- Flexible availability, including evenings and holidays
- Must be able to stand for long periods and lift up to 25 pounds
Job Qualifications
- Previous experience in a hospitality or customer service role is preferred but not required
- Excellent communication and interpersonal skills
- Ability to multitask and thrive in a fast-paced environment
- Strong attention to detail and a positive attitude
- Flexible availability, including evenings and holidays
- Must be able to stand for long periods and lift up to 25 pounds
Job Duties
- Greet and welcome guests upon arrival with a warm and friendly demeanor
- Accurately manage the seating chart and assign tables to guests based on their party size and wait times
- Provide menus and inform guests about specials or promotions
- Answer phone calls, complete to-go orders, and assist with any inquiries or requests
- Maintain a clean and organized front-of-house area, including waiting areas and host stand
- Collaborate with servers, managers, and kitchen staff to ensure smooth operations and guest satisfaction
- Manage guest waitlist efficiently during busy periods, ensuring a positive experience
- Handle guest feedback and concerns with professionalism and courtesy
- Assist with light cleaning and stocking as needed, including resetting tables by cleaning chairs, booths, and floors
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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