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IHOP General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $52,000.00 - $55,000.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Monthly bonus opportunities
Paid vacation
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Short term disability insurance
long term disability insurance
Free Shift Meals
Family discounts
on the job training
Discount Program
Advancement opportunities

Job Description

IHOP, an industry leader in casual dining, is proud to offer exciting career opportunities at our Kingston Pike location. Known worldwide for its delicious breakfast offerings and warm, welcoming atmosphere, IHOP has built a reputation for providing quality food and exceptional service. We operate as a full-service restaurant chain, specializing in pancakes and a variety of classic American breakfast dishes. Our mission is to create memorable dining experiences for our guests through great food, friendly service, and an inviting environment.

We are currently seeking a motivated and experienced Food Service Manager to lead our team at the Kingston Pike IHOP. This is a pivotal role within our restaurant, responsible for overseeing daily operations, managing team performance, and ensuring that guests receive top-quality service. The ideal candidate will bring a strong background in food service management and a passion for delivering exceptional customer experiences. This role demands effective leadership skills, operational expertise, and the capability to drive profitability while upholding our high standards of quality and service.

As a Food Service Manager at IHOP Kingston Pike, you will be at the forefront of fostering a positive workplace culture that emphasizes teamwork, respect, accountability, and trust. You will lead by example and create a work environment where team members are motivated and supported to grow both personally and professionally. Your responsibilities will include directing the daily activities of your team, overseeing workload distribution, and ensuring compliance with sanitation and safety regulations.

This role also involves hands-on management of financial objectives, local marketing initiatives, human resources, and guest relations. You will be instrumental in recruiting, training, and retaining a strong, efficient food service staff. Our commitment to your growth includes offering advancement opportunities, on-the-job training, and an atmosphere where team members can develop skills and build lasting friendships.

Compensation for this position starts at $52,000 to $55,000 annually, depending on experience, with the potential for monthly bonuses up to $1,750. Due to the nature of the restaurant business, weekend and holiday work is required. Benefits include comprehensive health, dental, vision, and life insurance, as well as paid vacation, disability insurance, free shift meals, family discounts, and participation in a discount program that covers travel, gyms, cell phones, restaurants, auto purchases, apparel, and electronics. Join IHOP Kingston Pike and become a vital part of a team dedicated to excellence and growth.

Job Requirements

  • High school diploma or equivalent
  • 2+ years of management experience in food service
  • Ability to work weekends and holidays
  • Strong communication and interpersonal skills
  • Willingness to undergo a background check
  • Valid driver's license and reliable transportation

Job Qualifications

  • 2+ years of management experience, preferably in a fast-paced, casual dining environment
  • Proficiency with Microsoft Office, including Word and Excel
  • Valid driver's license and reliable transportation
  • Willingness to undergo a background check upon hire
  • Proven leadership skills

Job Duties

  • Direct the daily activities, performance, and workload of your team
  • Foster teamwork, respect, accountability, and trust
  • Reward and discipline team members, address team member complaints, and resolve problems
  • Execute annual financial, local restaurant marketing, guest service, and human resource objectives for your assigned unit
  • Connect with guests and handle any complaints in a professional and timely manner
  • Create, implement, and monitor company procedures to streamline operations
  • Help with the recruitment, training, and retention of all team members to keep your food service team going strong
  • Ensure that there are always adequate levels of food, paper, kitchen, safety, janitorial, uniform, linen, and other miscellaneous supplies
  • Stay in compliance with local, state, and federal regulations by being diligent about correct sanitation practices and safety measures
  • Verify that the equipment and the building are in working order and that they continue to comply with federal guidelines

Job Criteria

Experience

Mid Level (3-7 years)


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