Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $10.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
paid vacation days
Paid holidays
Paid parental bonding leave
Employee assistance program
Tuition Reimbursement
Training and development opportunities
Employee Discounts
Flexible work schedules
weekly pay
Job Description
Delaware North Gaming is a prominent leader in the hospitality and gaming industry, operating across numerous renowned locations globally. One of its flagship properties is the Southland Casino Hotel in West Memphis, Arkansas. This vibrant and bustling casino resort offers a wide variety of entertainment and gaming options including over 2200 slot machines, live blackjack, craps, roulette tables, simulcast wagering, and a sportsbook. The Southland Casino Hotel also features a newly renovated hotel with 300 luxurious rooms and suites, making it a premier destination for visitors seeking excitement and comfort in one location.
Delaware North is a family-owned company with a rich heritage spanning over 100 years. It prides itself on fostering a workplace culture that emphasizes growth, inclusion, and employee well-being while delivering exceptional guest experiences. The company operates a portfolio of hospitality venues including sports arenas, national parks, casinos, and hotels, which provides a diverse work environment that encourages career advancement and professional development.
The Server role at Southland Casino in West Memphis offers both part-time and full-time opportunities, adaptable to various schedules including evenings, weekends, and holidays. This position is intricately linked to the casino’s vibrant dining experience, tasked with representing the restaurant brand and delivering outstanding customer service. As a Server, you will be the face of the restaurant, greeting guests warmly, guiding them through the menu, and ensuring their dining experience is enjoyable and memorable. You will also be responsible for accurately processing orders through the point-of-sale system and handling payments efficiently.
This role requires excellent interpersonal skills and the ability to multitask in a fast-paced high-volume environment. Since this is a tipped position, the hourly wage starts at $10.00, with earnings potentially boosted by gratuities. Beyond wages, Delaware North offers an extensive benefits package to full-time employees and eligible part-time staff, which includes health, dental, and vision insurance, 401(k) with company match, paid time off including vacation and holidays, parental leave, employee assistance programs, and tuition or professional certification reimbursement.
Working at Delaware North means joining a team dedicated to creating unforgettable experiences for guests while also cultivating their own career paths. With a focus on training and development, flexible scheduling, and employee discounts, this server position offers both financial benefits and professional growth in a supportive work environment. Whether you are a seasoned hospitality professional or someone passionate about delivering excellent customer service, this opportunity at Southland Casino promises a rewarding and dynamic career experience.
Delaware North is a family-owned company with a rich heritage spanning over 100 years. It prides itself on fostering a workplace culture that emphasizes growth, inclusion, and employee well-being while delivering exceptional guest experiences. The company operates a portfolio of hospitality venues including sports arenas, national parks, casinos, and hotels, which provides a diverse work environment that encourages career advancement and professional development.
The Server role at Southland Casino in West Memphis offers both part-time and full-time opportunities, adaptable to various schedules including evenings, weekends, and holidays. This position is intricately linked to the casino’s vibrant dining experience, tasked with representing the restaurant brand and delivering outstanding customer service. As a Server, you will be the face of the restaurant, greeting guests warmly, guiding them through the menu, and ensuring their dining experience is enjoyable and memorable. You will also be responsible for accurately processing orders through the point-of-sale system and handling payments efficiently.
This role requires excellent interpersonal skills and the ability to multitask in a fast-paced high-volume environment. Since this is a tipped position, the hourly wage starts at $10.00, with earnings potentially boosted by gratuities. Beyond wages, Delaware North offers an extensive benefits package to full-time employees and eligible part-time staff, which includes health, dental, and vision insurance, 401(k) with company match, paid time off including vacation and holidays, parental leave, employee assistance programs, and tuition or professional certification reimbursement.
Working at Delaware North means joining a team dedicated to creating unforgettable experiences for guests while also cultivating their own career paths. With a focus on training and development, flexible scheduling, and employee discounts, this server position offers both financial benefits and professional growth in a supportive work environment. Whether you are a seasoned hospitality professional or someone passionate about delivering excellent customer service, this opportunity at Southland Casino promises a rewarding and dynamic career experience.
Job Requirements
- Must be able to lift 35 lbs
- Must be able to stand, walk, and bend for long periods of time including walking up stairs
- Visual awareness and hearing sufficient to take orders and prepare checks
- No high school diploma or GED required
- Experience in cash handling and credit card processing
- At least one year’s experience as a server in a high-volume environment
- Experience with a point-of-sale system in a service or hospitality environment
Job Qualifications
- Experience in cash handling and credit card processing
- Must have at least one year’s experience as a server in a high-volume environment
- Experience with a point-of-sale system in a service or hospitality environment
- Ability to provide outstanding customer service
- Strong communication and interpersonal skills
Job Duties
- Greet and attend to guests' needs, provide menus and clearly communicate restaurant specials, answer menu questions, and collect food and beverage orders
- Serve alcoholic beverages responsibly, adhering to all alcohol service policies and procedures
- Accurately enter orders into the point-of-sale system and process payments, as well as prepare and deliver checks to guests
- Collaborate with other restaurant servers, kitchen, and bar staff
- Perform opening, closing, cleaning, and side work duties, as assigned, and ensure all equipment and workspaces are clean, sanitized, organized, and functioning
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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