Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
paid vacation days
Paid holidays
Paid parental bonding leave
Employee assistance program
Tuition Reimbursement
Professional certification reimbursement
Job Description
Delaware North Gaming is a renowned leader in the hospitality and gaming industry, well recognized for delivering exceptional guest experiences through its diverse operations. The company operates Southland Casino Hotel located in West Memphis, Arkansas, which is a premier destination featuring over 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and an exciting sportsbook. The hotel component boasts 300 luxurious rooms and suites, providing guests with a full-service resort experience just a short drive from downtown Memphis, Tennessee. Southland Casino is owned and operated by Delaware North, a global, family-owned company with over 100 years of rich history and a strong legacy in hospitality across diverse locations such as iconic sports arenas, national parks, casinos, and retail operations worldwide. Delaware North’s expansive network and commitment to quality make it an excellent employer for those seeking career development and growth opportunities in the hospitality sector.
We are currently seeking both full-time and part-time Food Runners to join our dynamic and guest-focused team at Southland Casino. This role involves the fast and efficient delivery of food from the kitchen to the guests to maintain service excellence and customer satisfaction. As a Food Runner, you will be a critical part of the dining experience, working closely with chefs, kitchen staff, and servers to ensure timely and accurate delivery of dishes. The position provides an excellent gateway into the hospitality industry with opportunities for training, mentorship, and professional development in a supportive environment. Given the nature of the work, the role requires flexibility to work shifts including evenings, weekends, and holidays to accommodate the casino’s operational hours.
The Food Runner position at Delaware North offers an hourly pay range between $15.00 to $16.00, excluding potential additional earnings from tips, which further enhances the total compensation package. The role demands physical stamina given the active requirements of constant movement, standing, and lifting up to 35 pounds, ensuring a lively and engaging work environment for energetic individuals. This opportunity is particularly suitable for candidates who enjoy fast-paced hospitality work and aspire to build a career in food and beverage services, with the added benefit of employee discounts, flexible work schedules, and comprehensive benefits packages offered to eligible team members. Benefits cover health, dental, and vision insurance, 401(k) retirement plans with company match, paid vacation and holidays, parental leave, employee assistance programs, and tuition or certification reimbursement, making Delaware North a caring and inclusive employer.
Joining Delaware North means becoming part of a company that values diversity, equity, and inclusion, providing equal employment opportunities regardless of race, color, religion, gender, age, disability, veteran status, or other protected categories. Embrace the chance to work in a vibrant, guest-centered team that is dedicated to creating memorable experiences. Bring your energy and passion for hospitality to Southland Casino and grow your career in a global company that prioritizes employee well-being and growth.
We are currently seeking both full-time and part-time Food Runners to join our dynamic and guest-focused team at Southland Casino. This role involves the fast and efficient delivery of food from the kitchen to the guests to maintain service excellence and customer satisfaction. As a Food Runner, you will be a critical part of the dining experience, working closely with chefs, kitchen staff, and servers to ensure timely and accurate delivery of dishes. The position provides an excellent gateway into the hospitality industry with opportunities for training, mentorship, and professional development in a supportive environment. Given the nature of the work, the role requires flexibility to work shifts including evenings, weekends, and holidays to accommodate the casino’s operational hours.
The Food Runner position at Delaware North offers an hourly pay range between $15.00 to $16.00, excluding potential additional earnings from tips, which further enhances the total compensation package. The role demands physical stamina given the active requirements of constant movement, standing, and lifting up to 35 pounds, ensuring a lively and engaging work environment for energetic individuals. This opportunity is particularly suitable for candidates who enjoy fast-paced hospitality work and aspire to build a career in food and beverage services, with the added benefit of employee discounts, flexible work schedules, and comprehensive benefits packages offered to eligible team members. Benefits cover health, dental, and vision insurance, 401(k) retirement plans with company match, paid vacation and holidays, parental leave, employee assistance programs, and tuition or certification reimbursement, making Delaware North a caring and inclusive employer.
Joining Delaware North means becoming part of a company that values diversity, equity, and inclusion, providing equal employment opportunities regardless of race, color, religion, gender, age, disability, veteran status, or other protected categories. Embrace the chance to work in a vibrant, guest-centered team that is dedicated to creating memorable experiences. Bring your energy and passion for hospitality to Southland Casino and grow your career in a global company that prioritizes employee well-being and growth.
Job Requirements
- No high school diploma or GED required
- Ability to work flexible hours, including nights, weekends, and holidays
- Physical ability to stand, walk, bend, and reach constantly
- Ability to lift up to 35 pounds
- Ability to maneuver between tables and around corners
- Visual acuity and hearing sufficient to take orders and prepare checks
Job Qualifications
- At least 1 year of experience or training as a runner or busser with a similar style of dining, capacity, and volume preferred
- Ability to work flexible hours, including nights, weekends, and holidays
- Knowledge of food handling and safety practices preferred
- Strong communication and customer service skills
- Ability to work effectively in a team environment
Job Duties
- Attend pre-shift briefing, taking note of important service information
- Collaborate with chef, kitchen team members, and servers to ensure timely preparation and delivery of food
- Assist with the assembly of dishes
- Complete any required table-side service, which may include taking and delivering orders and explaining the menu to guests
- Maintain a comprehensive knowledge of all menu items, ingredients, and preparations
- Maintain kitchen and dining room cleanliness and organization
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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