Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
paid vacation days
Paid holidays
Paid parental bonding leave
Employee assistance program
Tuition Reimbursement
Professional certification reimbursement
Job Description
Delaware North Gaming is actively seeking dedicated full-time and part-time Food Runners to join its vibrant team at Southland Casino in West Memphis, Arkansas. Southland Casino Hotel, owned and operated by Delaware North, is a premier gaming and hospitality destination that offers an exciting blend of entertainment options including more than 2200 slot machines, live blackjack, craps, and roulette tables, along with simulcast wagering and a sportsbook. The property also boasts a newly built hotel with 300 luxurious rooms and suites, catering to guests seeking both comfort and excitement. Located just a short drive from downtown Memphis, Tennessee, Southland Casino provides a dynamic work environment rich in opportunity and growth.
Delaware North is a globally recognized hospitality company with over 100 years of experience. The company takes pride in fostering a supportive work culture where employees are valued as part of a legacy that spans across iconic sports arenas, stunning national parks, and premier casinos worldwide. Their comprehensive approach to employee development includes mentorship and training to equip team members with the skills needed for career advancement. The Food Runner role at Southland Casino is a pivotal position that combines fast-paced service with a team-oriented environment. The primary responsibility includes expediting food orders from the kitchen to guests swiftly and efficiently, ensuring a satisfying dining experience. This role requires excellent communication and coordination with chefs, servers, and kitchen staff to maintain smooth operations during busy service periods.
This position offers an hourly wage ranging from $15.00 to $16.00, exclusive of any tipped earnings. Candidates will benefit from flexible work schedules including evenings, weekends, and holidays to accommodate the casino's operational needs. Working as a Food Runner within Delaware North Gaming not only allows individuals to gain valuable hospitality experience but also provides access to a range of benefits designed to support personal and professional well-being. These include weekly pay, employee discounts, training opportunities, and a flexible schedule. Eligible employees can also receive comprehensive health, dental, and vision insurance, a 401(k) plan with company match, paid vacation and holidays, paid parental leave, tuition reimbursement, and an employee assistance program. These offerings underscore Delaware North’s commitment to creating a supportive and rewarding workplace that recognizes hard work and dedication.
The Food Runner role involves more than just food delivery; it includes being a customer service ambassador who assists with table-side service, communicates menu details to guests, maintains cleanliness and organization of kitchen and dining areas, and supports the overall dining experience. Ideal candidates will have a minimum of one year of experience or training as a Food Runner or Busser in similar dining environments, with the agility to manage physical demands including standing, walking, bending, and lifting up to 35 pounds. Visual acuity and sufficient hearing are important for taking orders accurately and interacting with guests and team members. Delaware North Gaming embraces diversity and inclusion, encouraging applicants from all backgrounds to apply, reinforcing their status as an equal opportunity employer. Joining Delaware North Gaming means being part of a family-owned company with a global footprint and a strong commitment to employee growth and guest satisfaction. If you are passionate about hospitality and ready to thrive in a fast-paced casino environment, this opportunity at Southland Casino could be your next career move.
Delaware North is a globally recognized hospitality company with over 100 years of experience. The company takes pride in fostering a supportive work culture where employees are valued as part of a legacy that spans across iconic sports arenas, stunning national parks, and premier casinos worldwide. Their comprehensive approach to employee development includes mentorship and training to equip team members with the skills needed for career advancement. The Food Runner role at Southland Casino is a pivotal position that combines fast-paced service with a team-oriented environment. The primary responsibility includes expediting food orders from the kitchen to guests swiftly and efficiently, ensuring a satisfying dining experience. This role requires excellent communication and coordination with chefs, servers, and kitchen staff to maintain smooth operations during busy service periods.
This position offers an hourly wage ranging from $15.00 to $16.00, exclusive of any tipped earnings. Candidates will benefit from flexible work schedules including evenings, weekends, and holidays to accommodate the casino's operational needs. Working as a Food Runner within Delaware North Gaming not only allows individuals to gain valuable hospitality experience but also provides access to a range of benefits designed to support personal and professional well-being. These include weekly pay, employee discounts, training opportunities, and a flexible schedule. Eligible employees can also receive comprehensive health, dental, and vision insurance, a 401(k) plan with company match, paid vacation and holidays, paid parental leave, tuition reimbursement, and an employee assistance program. These offerings underscore Delaware North’s commitment to creating a supportive and rewarding workplace that recognizes hard work and dedication.
The Food Runner role involves more than just food delivery; it includes being a customer service ambassador who assists with table-side service, communicates menu details to guests, maintains cleanliness and organization of kitchen and dining areas, and supports the overall dining experience. Ideal candidates will have a minimum of one year of experience or training as a Food Runner or Busser in similar dining environments, with the agility to manage physical demands including standing, walking, bending, and lifting up to 35 pounds. Visual acuity and sufficient hearing are important for taking orders accurately and interacting with guests and team members. Delaware North Gaming embraces diversity and inclusion, encouraging applicants from all backgrounds to apply, reinforcing their status as an equal opportunity employer. Joining Delaware North Gaming means being part of a family-owned company with a global footprint and a strong commitment to employee growth and guest satisfaction. If you are passionate about hospitality and ready to thrive in a fast-paced casino environment, this opportunity at Southland Casino could be your next career move.
Job Requirements
- At least 1 year of experience or training as a runner or busser with a similar style of dining, capacity, and volume preferred
- Ability to work flexible hours, including nights, weekends, and holidays
- No high school diploma or GED required
Job Qualifications
- At least 1 year of experience or training as a runner or busser with a similar style of dining, capacity, and volume preferred
- Ability to work flexible hours, including nights, weekends, and holidays
- No high school diploma or GED required
Job Duties
- Attend pre-shift briefing, taking note of important service information
- Collaborate with chef, kitchen team members, and servers to ensure timely preparation and delivery of food
- Assist with the assembly of dishes
- Complete any required table-side service, which may include taking and delivering orders and explaining the menu to guests
- Maintain a comprehensive knowledge of all menu items, ingredients, and preparations
- Maintain kitchen and dining room cleanliness and organization
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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