ICE! Seasonal Group Sales Coordinator

Marriott Hotels is a globally recognized hospitality company renowned for its commitment to delivering exceptional guest experiences and elevating the art of hospitality. The brand operates a diverse portfolio of hotels, including luxury properties under its JW Marriott banner, which boasts more than 100 hotels in gateway cities and prestigious resort locations worldwide. Marriott Hotels focus on innovation, comfort, and personalized service, ensuring that each guest feels welcomed and valued across all of their properties. Known for promoting a culture that values team members and fosters inclusivity, Marriott Hotels aims to create a workplace where associates thrive both professionally and personally. This commitment to associate well-being is part of what makes Marriott a preferred employer in the hospitality industry.

The Special Events Coordinator role is an essential part of Marriott Hotels' efforts to host memorable and flawlessly executed special events and leisure experiences. This position involves supporting the day-to-day operations and coordination of various themed events such as ICE!, Best of Florida Christmas, SummerFest, and more. The coordinator will work closely with management to ensure all aspects of event operation—from lighting and audiovisual equipment to cleanliness and system functionality—are running smoothly and up to the highest standards. The role also involves addressing and correcting any aesthetic or operational deficiencies to maintain an exceptional environment for both guests and staff.

This position requires a meticulous attention to detail and strong organizational skills, as well as the ability to learn and manage multiple software systems used in ticketing, retail, inventory control, and space usage. The coordinator will also play a key part in training and monitoring event staff, aligning with the guidelines and directives provided by the Special Events Manager and Assistant Managers. Ensuring seamless communication, managing discrepancies, and supporting the team are vital components of this role.

The coordinator must uphold Marriott’s high standards regarding guest service, demonstrating professionalism and hospitality that reflect the brand's renowned culture. Responsibilities include engaging positively with guests, addressing their needs proactively, and representing Marriott’s commitment to confidentiality, safety, and quality consistently. The role also involves physical demands such as standing or moving for extended periods and handling objects up to 25 pounds.

Overall, the Special Events Coordinator position is a critical support role within Marriott Hotels' vibrant event operations, offering candidates a unique opportunity to work in a dynamic environment that celebrates teamwork, creativity, and hospitality excellence. Whether you are looking to build your career in event management or hospitality, joining Marriott Hotels provides access to extensive training, global networks, and a welcoming community dedicated to your professional growth and personal development.