Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $20.77
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group (OVG) stands as a global leader in the live entertainment industry, specializing in premium live entertainment infrastructure and services. Established in 2015, OVG operates a comprehensive platform that encompasses venue development along with full-spectrum venue management, hospitality, and sponsorship sales. The company oversees a prestigious portfolio that includes seven world-class owned venues, alongside a portfolio of iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. This diverse footprint highlights OVG's commitment to delivering unparalleled live experiences and elevating entertainment standards worldwide.
The Ice Rink Attendant role at OVG is a pivotal position designed to ensure the seamless operation of diverse ice rink activities. These activities cater to a wide array of audiences and include public skate sessions, figure skating, youth and adult hockey leagues, instructional classes, private parties such as birthdays, and other special programming. The role is multifaceted, combining elements of guest services, event hosting, concessions management, and direct participation in ice rink operations. This hourly position offers a competitive wage of $20.77, reflecting the dynamic and customer-centric nature of the job.
Ice Rink Attendants are essential to the daily experience of guests, acting as the frontline representatives at the venue. Duties include greeting guests upon arrival, managing front desk operations, facilitating skate rentals, managing concessions with strict adherence to food safety standards, and supporting the organization and execution of scheduled programming and events. Attendants are tasked with ensuring the safety and enjoyment of all rink users by monitoring sessions for compliance with rink rules, responding to on-ice incidents, and maintaining a safe environment. Additionally, the role involves light janitorial duties to maintain cleanliness and ambiance in the lobby, rink, and surrounding areas.
The position also involves hosting birthday parties and group events which require setup, guest check-in, attentive service during the event, and post-event clean-up. Attendants operate point-of-sale systems for admissions, rentals, concessions, and merchandise sales, ensuring smooth and accurate transactions. The role requires a positive, professional, and approachable demeanor to foster an inclusive and welcoming atmosphere for all patrons.
OVG supports its part-time Ice Rink Attendants with valuable benefits including a 401(k) savings plan with matching contributions, which is notably generous for part-time roles. This reflects the company’s commitment to investing in its workforce and providing opportunities for financial growth and security. As an equal opportunity employer, OVG embraces diversity and inclusion, recognizing that varied perspectives and backgrounds enhance innovation, service quality, and the company’s overall excellence. Ice Rink Attendants contribute directly to this vibrant culture by engaging with guests from all walks of life and ensuring that every visitor enjoys a safe, memorable experience.
This position remains open until August 28, 2026, offering prospective candidates ample opportunity to join a dynamic and supportive team dedicated to excellence in live entertainment and venue experiences. Ideal candidates possess flexibility in scheduling, the ability to work weekends, holidays, and various shifts, along with strong communication skills and a capacity to thrive in a fast-paced, event-driven environment. While ice skating ability and first aid certifications are preferred, they are not mandatory, emphasizing OVG’s focus on customer service and teamwork above all else.
The Ice Rink Attendant role at OVG is a pivotal position designed to ensure the seamless operation of diverse ice rink activities. These activities cater to a wide array of audiences and include public skate sessions, figure skating, youth and adult hockey leagues, instructional classes, private parties such as birthdays, and other special programming. The role is multifaceted, combining elements of guest services, event hosting, concessions management, and direct participation in ice rink operations. This hourly position offers a competitive wage of $20.77, reflecting the dynamic and customer-centric nature of the job.
Ice Rink Attendants are essential to the daily experience of guests, acting as the frontline representatives at the venue. Duties include greeting guests upon arrival, managing front desk operations, facilitating skate rentals, managing concessions with strict adherence to food safety standards, and supporting the organization and execution of scheduled programming and events. Attendants are tasked with ensuring the safety and enjoyment of all rink users by monitoring sessions for compliance with rink rules, responding to on-ice incidents, and maintaining a safe environment. Additionally, the role involves light janitorial duties to maintain cleanliness and ambiance in the lobby, rink, and surrounding areas.
The position also involves hosting birthday parties and group events which require setup, guest check-in, attentive service during the event, and post-event clean-up. Attendants operate point-of-sale systems for admissions, rentals, concessions, and merchandise sales, ensuring smooth and accurate transactions. The role requires a positive, professional, and approachable demeanor to foster an inclusive and welcoming atmosphere for all patrons.
OVG supports its part-time Ice Rink Attendants with valuable benefits including a 401(k) savings plan with matching contributions, which is notably generous for part-time roles. This reflects the company’s commitment to investing in its workforce and providing opportunities for financial growth and security. As an equal opportunity employer, OVG embraces diversity and inclusion, recognizing that varied perspectives and backgrounds enhance innovation, service quality, and the company’s overall excellence. Ice Rink Attendants contribute directly to this vibrant culture by engaging with guests from all walks of life and ensuring that every visitor enjoys a safe, memorable experience.
This position remains open until August 28, 2026, offering prospective candidates ample opportunity to join a dynamic and supportive team dedicated to excellence in live entertainment and venue experiences. Ideal candidates possess flexibility in scheduling, the ability to work weekends, holidays, and various shifts, along with strong communication skills and a capacity to thrive in a fast-paced, event-driven environment. While ice skating ability and first aid certifications are preferred, they are not mandatory, emphasizing OVG’s focus on customer service and teamwork above all else.
Job Requirements
- Flexible availability including weekends, early mornings, evenings, and/or holidays
- High school diploma or equivalent preferred
- Food handlers card required or to be obtained prior to start
- Ability to lift, push, pull, or carry heavy objects as needed
- Ability to multitask in a fast-paced, event-driven environment
- Ability to communicate clearly and professionally with guests and staff
- Ability to work independently or as part of a team
Job Qualifications
- Flexible availability including weekends, early mornings, evenings, and/or holidays
- High school diploma or equivalent preferred
- Food Handlers Card required (or obtained prior to start)
- Ice skating ability preferred but not required
- CPR/First Aid certification preferred but not required
- Ability to lift, push, pull, or carry heavy objects as needed
- Ability to multitask in a fast-paced, event-driven environment
- Ability to communicate clearly and professionally with guests and staff
- Ability to work independently or as part of a team
Job Duties
- Greet, check-in, and assist guests
- ensure accurate payment and proper recordkeeping
- Answer phones, emails, and in-person guest questions
- Issue and put away rental skates
- Operate point-of-sale systems for admissions, rentals, retail merchandise, and concessions
- Prepare and serve food and beverages while adhering to sanitation standards
- restock concessions as needed
- Assist with the setup of programming, including youth hockey and group classes
- Host birthday parties and group events, including setup, party guest check-in, and clean-up, while providing exceptional customer service
- Set up and break down tables, chairs, and other equipment as needed
- Monitor skating sessions as needed to ensure guest safety
- Enforce rink rules and respond to on-ice incidents and minor injuries
- Sharpen skates using Sparx (training provided)
- Perform light janitorial duties, including sweeping, vacuuming, trash removal, and restroom checks, to maintain cleanliness and safety in the lobby, rink, and surrounding areas
- Perform opening and/or closing procedures as needed
- Maintain a positive, professional, and helpful attitude with guests
- Perform other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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