ice! Christmas Seasonal Assistant Manager - Theater

Gaylord Hotels, a proud part of Marriott International, offers an exceptional and immersive hospitality experience deeply rooted in a tradition of exemplary service and extensive meeting and event management expertise. As a leader in the hotel and entertainment industry, Gaylord Hotels combines visionary architecture, comprehensive services, and innovative programming to create extraordinary experiences that bring people together in unique and meaningful ways. Based in Kissimmee, Florida, the property provides a vibrant and welcoming environment that celebrates diversity and fosters career growth opportunities for its associates, making it an employer of choice within the hospitality sector. Marriott International is committed to equal opportunity employment and values the unique backgrounds and talents that each associate brings, promoting an inclusive culture centered on respect and opportunity for all employees.

The role offered here is a full-time management position within the Golf, Fitness, and Entertainment category, with a competitive pay range of $25.77 to $27.69 per hour plus bonus eligibility. This role focuses on assisting with the planning and execution of meetings and special events on property, ensuring smooth operational transitions between sales and event execution teams, and maintaining high standards of guest satisfaction and safety. As an event management assistant, the successful candidate will play a key role in driving departmental strategies related to profitability, customer service excellence, and team leadership.

This position is ideal for individuals who thrive in dynamic, fast-paced environments where creativity and strategic thinking are vital. Responsibilities include supporting the execution of event management strategies aligned with the company’s broader business goals, conducting daily quality assurance walkthroughs, training team members on event software tools, and fostering relationships with vendors to optimize event profitability. The candidate will also manage inventory, merchandising efforts, and expense controls to meet budgetary objectives. Moreover, the role includes significant human resources functions such as employee interviews, training, performance appraisals, and attendance monitoring to ensure a productive and motivated workforce.

Working at Gaylord Hotels means becoming part of a dedicated and entrepreneurial team known as STARs who provide thoughtful, big-hearted service to guests. Beyond traditional hotel service roles, this position provides unparalleled career growth opportunities with Marriott International's portfolio of brands. Employees are supported in achieving their personal and professional development goals within a culture that prioritizes innovation, inclusivity, and continuous improvement. This comprehensive management role provides exposure to multiple facets of hotel operations, making it a perfect stepping stone for career advancement in hospitality management and event coordination.