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Hyatt Place San Jose Downtown - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $32.10
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
vision coverage
short-term disability income
Long-term disability income
term life insurance
accidental death and dismemberment insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Our hotel is strategically located within walking distance from the train station and just around the corner from major thoroughfares, making it an ideal location for both business travelers and families. Business guests appreciate our close proximity to corporate offices and convention centers, while families enjoy easy access to nearby shopping destinations like Santana Row and educational tours at Stanford University. We pride ourselves on delivering a home-away-from-home experience, combining comfort with convenience to ensure every guest’s stay is memorable. The establishment is committed to providing exceptional hospitality services and creating seamless guest experiences, and we are looking to expand... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software
  • Proficiency in Microsoft Office suite
  • Strong verbal and written communication skills
  • Proven ability to deliver exceptional guest service
  • Ability to multitask effectively
  • Problem-solving skills

Job Duties

  • Provide outstanding service to guests maintaining a friendly and warm demeanor
  • Effectively convey information and ideas and address guest inquiries and issues promptly
  • Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns
  • Manage multiple tasks efficiently including handling reservations check-ins and check-outs
  • Work with and understand financial information performing basic arithmetic functions as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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