Hyatt Centric Sacramento - Host Person

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $21.55
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Work Schedule

Flexible
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
accidental death and dismemberment insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Hyatt Centric Downtown Sacramento is a premier lifestyle hotel nestled in the heart of Sacramento, California. Known as the "farm-to-fork" capital, the area is rich with diverse dining options, entertainment venues, and historical attractions linked to the California Gold Rush and the Transcontinental Railroad. This hotel offers guests a unique blend of modern comfort and cultural heritage, with proximity to landmarks such as the Golden 1 Center, Stanford Mansion, California Museum, and Crocker Art Museum. For those seeking culinary adventures without leaving the hotel, The 7th Street Standard features distinctive West Coast-inspired fare with an inviting atmosphere, while the Clayton Club rooftop provides spectacular views of downtown alongside live jazz nights and crafted cocktails. The property also offers private dining spaces and versatile event venues, including a 1,700-square-foot ballroom and rooftop lounge, making it an ideal choice for meetings, social events, and celebrations.

The Host position at Hyatt Centric Downtown Sacramento is a vital role that combines hospitality, operations, and customer service to create an exceptional dining experience. As the first point of contact for guests, the Host serves as the VIP guide who welcomes and seats guests with warmth and professionalism, ensuring every visitor feels like royalty. The role requires a proactive approach to managing reservations, seating arrangements, and table flow to maintain a seamless service environment. Throughout the guests' meal, the Host collaborates closely with servers and kitchen staff, supporting smooth communication and prompt attention to guests' needs.

In addition to guest interaction, the Host assists the cashier with processing payments, handling tips, and maintaining accuracy in all financial transactions related to dining. This helps guarantee a streamlined and pleasant close to each dining experience. The position demands excellent communication skills, strong multitasking capabilities, and the ability to adapt to a fast-paced, dynamic setting while maintaining an upbeat demeanor. The Host is expected to adhere strictly to safety regulations and operational protocols, fostering a secure and welcoming environment for both guests and staff.

Beyond daily responsibilities, this role offers opportunities for personal and professional growth through ongoing training and development. Teamwork and trustworthiness are highly valued qualities, with the Host encouraged to take initiative and contribute actively to the overall success of the hospitality team. Candidates with a high school diploma or relevant hotel or field experience are preferred, along with competence in financial data handling and a demonstrated ability to analyze complex information from various sources. Hyatt Centric Downtown Sacramento emphasizes a work culture that balances dedication to service excellence with individual well-being.

Full-time hires become eligible after an initial waiting period for a comprehensive benefits package including medical, dental, vision coverage, paid time off, disability income, life and AD&D insurance, an employee assistance program, and a 401k retirement plan. Additionally, the company offers daily pay options for greater financial flexibility. This role is perfect for those passionate about hospitality who want to be part of an energetic and culturally rich environment that celebrates both local charm and global standards.

Job Requirements

  • High school diploma or equivalent
  • Relevant hospitality or customer service experience preferred
  • Strong communication skills
  • Problem-solving abilities
  • Ability to multitask effectively
  • Initiative and deadline management
  • Competence with basic arithmetic and financial data
  • Adaptability and analytical skills

Job Qualifications

  • High school diploma or equivalent preferred
  • Strong communication and interpersonal skills
  • Ability to multitask effectively in a fast-paced environment
  • Experience in hospitality or customer service is an advantage
  • Basic math skills and financial competence
  • Demonstrated initiative and adherence to deadlines
  • Ability to adapt and assimilate complex information

Job Duties

  • Greet, seat, and welcome guests with a friendly attitude
  • Maintain a professional appearance, including uniform and name tag
  • Follow safety and operational guidelines to ensure a secure environment
  • Manage reservations, seating charts, and workflow of tables
  • Assist the cashier with processing payments and handling tips
  • Participate in training sessions and take on additional responsibilities
  • Collaborate with servers and staff to provide excellent guest service

Job Criteria

Experience

Entry Level (1-2 years)


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