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Hy-Chi Cook

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Salary
Rate:
Range $31,545.06 - $38,609.19
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) retirement plan
Training and development programs
Employee wellness programs

Job Description

Hy-Vee is a comprehensive supermarket chain known for its community-focused approach, exceptional customer service, and diverse product offerings. With a commitment to integrity, respect, and continuous improvement, Hy-Vee has positioned itself as a leader in the retail grocery industry across the Midwestern United States. The company prides itself on creating a positive shopping environment accompanied by a helpful smile in every aisle, underscoring the importance it places on a friendly, engaging workforce. Hy-Vee invests in its employees' development, ensuring they are equipped with the tools and training needed to succeed and excel in their roles. The culture at Hy-Vee promotes... Show More

Job Requirements

  • Must be 18 years or older
  • High school diploma or equivalent
  • Ability to perform physical activities including balancing, kneeling, reaching, standing, walking, pushing, pulling, finger dexterity, lifting up to 50 pounds occasionally
  • Ability to work in a fast-paced environment under pressure
  • Must adhere to company policies and dress code
  • Must report to work on time and as scheduled
  • Ability to follow verbal and written instructions

Job Qualifications

  • High school diploma or equivalent
  • Ability to carry out detailed but uninvolved written or verbal instructions
  • Basic math skills including addition, subtraction, multiplication, and division
  • Ability to understand and follow verbal or demonstrated instructions
  • Must be able to write identifying information and request supplies orally or in writing
  • Customer service experience preferred
  • Ability to work effectively as part of a team
  • Strong communication skills
  • Basic food preparation knowledge

Job Duties

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
  • Makes an effort to learn customers' names and to address them by name whenever possible
  • Assists customers by escorting them to the products for which they're looking, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
  • Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call
  • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
  • Prepares the woks by cleaning with water first, heats them to an appropriate temperature using gas, and adds oil for the cooking process
  • Cooks soups first and then meats
  • Prepares vegetables and ready sauces adding spices, etc
  • Combines all the ingredients with the meat
  • Places food in hot cases, monitors amounts, and refills as necessary
  • Orders product and supplies when necessary or notifies department head of needs
  • Cleans work area at the end of the shift
  • Fills the cold case with fresh-made food
  • Prepares items for the next day after everything else is done
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress
  • Adheres to company policies and individual store guidelines
  • Reports to work when scheduled and on time

Job Location

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