Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $14.00 - $17.50
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Payment incentives
Career development opportunities
Job Description
Hy-Vee is a well-established supermarket chain recognized for its commitment to customer service, quality products, and community involvement. Known for promising "a helpful smile in every aisle," Hy-Vee has built a reputation as a leading grocery retailer committed to fostering a welcoming and supportive environment for both customers and employees. The company values its diverse and dedicated workforce, promoting teamwork, professional growth, and a positive corporate culture. At Hy-Vee, employees are regarded as their greatest strength, and the company continuously seeks to engage and empower them to deliver exceptional service and maintain a positive shopping experience for all customers.
This particular opportunity is for the role of Hy-Chi Department Cook, a vital position within the Hy-Chi department responsible for preparing a variety of foods that appear in both hot and cold cases. The job is classified as non-exempt and offers an hourly starting wage ranging from $14.00 to $17.50, depending on experience. The cook will play an essential role in ensuring all meals meet Hy-Vee's high standards for taste, quality, and presentation while maintaining a friendly and courteous demeanor toward customers and coworkers alike.
In this role, the Hy-Chi Department Cook is expected to not only prepare food items but also engage actively with customers, providing a helpful and personalized service that enhances the overall shopping experience. Preparing hot woks, soups, meats, vegetables, and ready sauces requires familiarity with specialized cooking techniques and the use of various kitchen equipment, including woks, knives, and cutting boards. The cook is also responsible for inventory management tasks such as ordering products and supplies, monitoring food quantities, and restocking as necessary.
The workplace is a fast-paced, high-pressure environment involving physical demands such as lifting up to 50 pounds and performing repetitive motions. Additionally, the Hy-Chi Department Cook must adhere strictly to company and department policies, including hygiene and dress code standards, to ensure food safety and maintain a professional appearance. The role requires collaboration with multiple management levels and team members to sustain a positive work environment and meet daily operational goals.
This position offers an excellent career path for individuals passionate about food preparation and customer service in a dynamic retail setting. With training provided and a clear emphasis on core competencies such as partnership, growth mindset, customer focus, results orientation, and professionalism, Hy-Vee supports its employees in achieving success and enjoying meaningful work experiences. Employment is contingent upon successful completion of a pre-employment drug screen, reflecting Hy-Vee's commitment to safety and quality in the workplace. Candidates ready to bring energy, dedication, and a friendly smile are encouraged to apply and join the Hy-Vee family today.
This particular opportunity is for the role of Hy-Chi Department Cook, a vital position within the Hy-Chi department responsible for preparing a variety of foods that appear in both hot and cold cases. The job is classified as non-exempt and offers an hourly starting wage ranging from $14.00 to $17.50, depending on experience. The cook will play an essential role in ensuring all meals meet Hy-Vee's high standards for taste, quality, and presentation while maintaining a friendly and courteous demeanor toward customers and coworkers alike.
In this role, the Hy-Chi Department Cook is expected to not only prepare food items but also engage actively with customers, providing a helpful and personalized service that enhances the overall shopping experience. Preparing hot woks, soups, meats, vegetables, and ready sauces requires familiarity with specialized cooking techniques and the use of various kitchen equipment, including woks, knives, and cutting boards. The cook is also responsible for inventory management tasks such as ordering products and supplies, monitoring food quantities, and restocking as necessary.
The workplace is a fast-paced, high-pressure environment involving physical demands such as lifting up to 50 pounds and performing repetitive motions. Additionally, the Hy-Chi Department Cook must adhere strictly to company and department policies, including hygiene and dress code standards, to ensure food safety and maintain a professional appearance. The role requires collaboration with multiple management levels and team members to sustain a positive work environment and meet daily operational goals.
This position offers an excellent career path for individuals passionate about food preparation and customer service in a dynamic retail setting. With training provided and a clear emphasis on core competencies such as partnership, growth mindset, customer focus, results orientation, and professionalism, Hy-Vee supports its employees in achieving success and enjoying meaningful work experiences. Employment is contingent upon successful completion of a pre-employment drug screen, reflecting Hy-Vee's commitment to safety and quality in the workplace. Candidates ready to bring energy, dedication, and a friendly smile are encouraged to apply and join the Hy-Vee family today.
Job Requirements
- High school or equivalent
- Training provided
- Ability to exert up to 50 pounds of force occasionally, up to 20 pounds frequently, and up to 10 pounds constantly to move objects
- Vision from more than 20 inches and less than 20 feet with or without correction
- Ability to identify and distinguish colors
- Must be able to perform physical activities such as balancing, kneeling, reaching, standing, walking, pushing, pulling, finger dexterity, lifting, grasping, talking, hearing, and repetitive motions
- Ability to carry out detailed but uninvolved written or verbal instructions
- Ability to add, subtract, multiply, and divide whole numbers
- Ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing
- Must be available to report to work when scheduled and on time
- Successful completion of a pre-employment drug screen
Job Qualifications
- High school diploma or equivalent
- Previous experience in food preparation or cooking preferred but not required
- Ability to follow detailed written and verbal instructions
- Basic math skills including addition, subtraction, multiplication, and division
- Knowledge of food safety and sanitation practices
- Strong communication and teamwork skills
- Ability to handle physical tasks such as lifting and standing for long periods
- Demonstrated customer service skills and a friendly demeanor
- Willingness to learn and adapt in a fast-paced work environment
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
- Makes an effort to learn customers’ names and to address them by name whenever possible
- Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Prepares the woks by cleaning with water first, heating to an appropriate temperature using gas, and adding oil for the cooking process
- Cooks soups first and then meats
- Prepares vegetables and ready sauces, adding spices and other ingredients
- Combines all the ingredients with the meat
- Places food in hot cases, monitors amounts, and refills as necessary
- Orders product and supplies when necessary or notifies department head of needs
- Cleans work area at the end of the shift
- Fills the cold case with fresh-made food
- Prepares items for the next day after everything else is done, including storing meats in freezer
- Understands all aspects of the Hy-Chi kitchen
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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