Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $11.75 - $16.25
Work Schedule
Flexible
Benefits
Medical insurance
401k
Career development opportunities
Paid Time Off
Employee Discounts
flexible scheduling
Equal opportunity employer
Job Description
The Haywire & The Ranch brand is a renowned hospitality group known for delivering authentic Texas-style dining experiences. These establishments embody the warm, friendly, and welcoming nature of Texas hospitality, appealing to both locals and visitors alike. With a vibrant atmosphere that combines traditional Texan charm with modern comfort, these restaurants serve as gathering places where guests can enjoy hearty meals, cold drinks, and memorable moments. The brand places strong emphasis on creating an environment where every patron feels like family, underscoring the values of community, friendliness, and exceptional customer service. Employees are encouraged to bring their own unique personalities to their roles, contributing to a team culture characterized by genuine hospitality and mutual respect. The work environment is dynamic and fast-paced, perfect for individuals who thrive in customer-facing roles and enjoy making meaningful connections with others.
The company is currently seeking a dedicated and enthusiastic Host or Hostess to join the team. This role is pivotal in setting the tone for each guest's dining experience by offering a warm and genuine welcome that makes every visitor feel at home. The Host or Hostess will be the first point of contact for guests as they arrive, and it is essential that they embody the brand's Texas-sized charm and hospitality. Responsibilities include managing reservations, greeting guests with a friendly demeanor, recognizing repeat customers, and ensuring that every guest's visit begins on a positive note. The ideal candidate will have excellent communication skills, the ability to manage multiple tasks efficiently, and a passion for customer service. The role also involves standing for long periods and handling some physical tasks. This position offers a pathway to career advancement within the company, including potential promotion to management and leadership roles. Benefits include medical insurance for hourly workers meeting specific scheduling criteria, a 401k retirement plan after one year of employment, and various opportunities for professional growth within the organization. This employment opportunity is ripe for someone who wants to be part of a team that values authentic hospitality and community engagement in a lively, Texas-rooted setting.
The company is currently seeking a dedicated and enthusiastic Host or Hostess to join the team. This role is pivotal in setting the tone for each guest's dining experience by offering a warm and genuine welcome that makes every visitor feel at home. The Host or Hostess will be the first point of contact for guests as they arrive, and it is essential that they embody the brand's Texas-sized charm and hospitality. Responsibilities include managing reservations, greeting guests with a friendly demeanor, recognizing repeat customers, and ensuring that every guest's visit begins on a positive note. The ideal candidate will have excellent communication skills, the ability to manage multiple tasks efficiently, and a passion for customer service. The role also involves standing for long periods and handling some physical tasks. This position offers a pathway to career advancement within the company, including potential promotion to management and leadership roles. Benefits include medical insurance for hourly workers meeting specific scheduling criteria, a 401k retirement plan after one year of employment, and various opportunities for professional growth within the organization. This employment opportunity is ripe for someone who wants to be part of a team that values authentic hospitality and community engagement in a lively, Texas-rooted setting.
Job Requirements
- Must be able to stand for long periods
- Ability to lift at least 50 pounds
- Maintain current Food Handler's Certification
- Must be able to read, write, and speak English
- Previous experience in hosting or customer service preferred
Job Qualifications
- Previous host or hostess experience preferred
- Customer service background beneficial
- Experience using OpenTable is a plus
- Ability to communicate effectively in English
- Food Handler's Certification required
- Strong interpersonal and communication skills
Job Duties
- Welcome guests with a genuine Texas-sized charm and hospitality
- Manage guest reservations and seating arrangements efficiently
- Recognize and engage regular and VIP guests to ensure they feel valued
- Make first-time guests feel like VIPs from their initial arrival
- Facilitate smooth guest flow without rushing or delaying
- Highlight and celebrate special occasions with enthusiasm and style
- Maintain cleanliness and organization of the host area
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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