Marriott International, Inc logo

Human Resources Supervisor

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
team environment

Job Description

Marriott International is a globally recognized hospitality company dedicated to delivering exceptional guest experiences through its diverse portfolio of brands, including the upscale JW Marriott and the renowned Marriott Hotels. With its commitment to innovation, inclusivity, and excellence in service, Marriott continuously seeks to foster environments where employees feel valued and empowered to perform their best. The Scottsdale Marriott at McDowell Mountains, located in Scottsdale, Arizona, is a premier hotel known for combining luxury accommodations with authentic local culture, offering memorable stays to both business and leisure travelers. This property is part of the expansive Marriott International network, which prioritizes diversity, development, and employee well-being worldwide.

This job opening is for a full-time, non-management position within the Human Resources department at the Scottsdale Marriott. The role focuses primarily on supporting employee relations and HR operational processes to ensure a productive, compliant, and positive work environment. In this position, you will assist in monitoring and managing employee relations matters, including resolving issues and supporting follow-up actions that promote a healthy workplace culture. Collaborating closely with HR management and leadership teams, you will help handle various human resource challenges, making sure that recruitment and hiring procedures comply with all local, state, and federal laws as well as internal company policies and standards.

Your responsibilities will extend to communicating HR programs, policies, and guidelines effectively with employees and responding to questions or concerns from both staff and management. Maintaining accurate records and files related to employee interviews, I-9 forms, and other essential documentation will also be a crucial part of your duties. Additionally, you will coordinate logistics for annual employee surveys, manage phone inquiries with professionalism, and support management in functions like hiring, training, scheduling, performance evaluations, coaching, disciplinary actions, motivation, and ongoing employee development.

Upholding company safety and security protocols is vital in this role, including reporting accidents, injuries, and unsafe working conditions to the appropriate authorities. Confidentiality of proprietary information must be maintained at all times, contributing to a trusted and secure business environment. Furthermore, you will serve as a courteous point of contact representing the company’s standards during guest interactions and throughout internal communications. Effective communication skills, teamwork, and responsiveness to employee needs are emphasized, as is familiarity with computerized systems for data entry and point-of-sale operations.

Physical requirements such as moving objects weighing up to 50 pounds without assistance and performing additional reasonable duties as requested by supervisors are also part of this varied and dynamic role. Marriott International prides itself on the unique JW Treatment, which champions employee happiness as the foundation for exceptional guest service, with opportunities for professional growth, recognition, and a community-focused team atmosphere. Joining Marriott in this Human Resources role means you become an essential contributor to a globally respected organization known for its legacy, innovation, and commitment to diversity and inclusion.

Job Requirements

  • high school diploma or equivalent
  • minimum one year related work experience
  • minimum one year supervisory experience
  • ability to communicate clearly and professionally
  • ability to handle confidential information sensitively
  • capacity to perform physical tasks including lifting up to 50 pounds
  • availability to work full-time
  • compliance with company safety policies
  • ability to use computerized systems effectively

Job Qualifications

  • high school diploma or general educational development (ged) certificate
  • at least one year of related work experience
  • at least one year of supervisory experience
  • effective communication skills
  • ability to maintain confidentiality
  • proficiency with computer and point-of-sale systems
  • team-oriented with interpersonal skills
  • knowledge of employment laws and human resource practices

Job Duties

  • assist in monitoring and resolving employee relations issues
  • support management and leadership in handling human resource problems
  • ensure recruitment and hiring compliance with laws and company policies
  • communicate HR programs, policies, and guidelines to employees and management
  • maintain accurate employee records and files
  • coordinate logistics and administration of annual employee surveys
  • answer telephone calls and record messages
  • assist management in hiring, training, scheduling, evaluation, coaching, discipline, motivation, and employee development
  • adhere to safety and security policies and report accidents and unsafe conditions
  • maintain confidentiality of proprietary information
  • greet and recognize guests according to company standards
  • communicate clearly and professionally
  • cultivate positive work relationships and support team objectives
  • input and retrieve job-related information using computers and point-of-sale systems
  • move objects weighing up to 50 pounds
  • perform additional reasonable duties as required

Job Criteria

Experience

Mid Level (3-7 years)


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