Human Resources Supervisor

Marriott International is a globally recognized leader in the hospitality industry, known for its diverse portfolio of hotel brands ranging from luxury to budget accommodations. Among its prestigious brands, JW Marriott stands out as a luxury collection of over 100 properties located in gateway cities and distinctive resort destinations worldwide. Marriott International prides itself on fostering a welcoming and inclusive culture that values the unique backgrounds, talents, and experiences of its associates. The company is committed to providing an equitable working environment free from discrimination, promoting career growth, and supporting employee well-being through comprehensive benefits and development opportunities.

The role at hand is a Human Resources Assistant position based at 540 N Michigan Ave, Chicago, Illinois, within the full-time, non-management category. This role offers an hourly wage ranging from $30.84 to $31.59, reflecting the importance of the position in supporting the HR function critical to the organization's operational success. The role does not offer remote work options and requires working on-site at the designated location.

This human resources role is instrumental in assisting with monitoring and tracking employee relations issues, ensuring resolutions are followed up efficiently. The assistant supports management and leadership by addressing HR-related concerns and maintaining compliance across hiring and recruitment processes according to all applicable laws and company policies. Key responsibilities include responding to employee and management inquiries about company programs, policies, and guidelines, helping disseminate important information related to personnel activities and employer-employee relations, and maintaining accurate employee records such as interview documents and verification forms.

Moreover, this role involves logistical and administrative support in organizing annual employee surveys, a critical feedback mechanism that helps the company improve its workplace environment. A further aspect of the job requires assisting management in various HR functions like hiring, training, scheduling, evaluating performance, and coaching employees to foster motivation and compliance with company standards and safety policies. Maintaining confidentiality of proprietary information and addressing safety concerns proactively are notable expectations.

The role demands professionalism in communication, both in person and via telephone, ensuring interactions with guests and employees uphold Marriott’s standards of service excellence. The position encourages developing positive working relationships among team members, aiming for collaborative success and mutual support. Flexibility in tasks is required, including routine clerical duties and the ability to lift light objects as part of the job functions.

Preferred qualifications for candidates include a high school diploma or equivalent, one year of related HR experience, and at least one year of supervisory experience, although no licenses or certifications are mandated. The ideal candidate embodies qualities such as confidence, innovation, and a genuine attitude aligned with the JW Marriott brand, contributing to a culture that values holistic well-being and career advancement.

In joining JW Marriott, candidates enter a dynamic work environment characterized by community spirit, cultural diversity, and opportunities for growth and recognition. This position provides a unique chance to be part of an esteemed global hospitality leader while enhancing one’s career in human resources. Marriott’s commitment to employee development, inclusive practices, and work-life balance makes this role a valuable opportunity for HR professionals seeking to thrive in a luxury hospitality setting.