Human Resources Manager

Marriott International is a leading global hospitality company known for its portfolio of renowned brands, including JW Marriott and Marriott Hotels. With a presence in gateway cities and distinctive resort locations worldwide, Marriott International is synonymous with superior guest service and exceptional hospitality experiences. The company is committed to fostering an inclusive workplace where diversity is celebrated and associates are valued for their unique backgrounds and contributions. Marriott International actively supports equal opportunity employment and non-discrimination policies across all levels of the organization, making it a welcoming environment for all qualified professionals. Marriott Hotels aim to elevate the art of hospitality, continuously innovating while maintaining the warm, familiar atmosphere that guests have come to expect. They emphasize a culture of "Wonderful Hospitality. Always.", where associates are empowered to provide thoughtful, heartfelt, and forward-thinking service that resonates with guests and upholds the brand's legacy.

The Human Resources Management position at Marriott International, based in Los Angeles, California, is a full-time managerial role with an annual salary range of $75,000 to $96,000 and eligibility for bonus compensation. This role is pivotal within the property's Human Resources support team, responsible for executing the daily functions of the Human Resource Office, which includes the oversight of recruitment, total compensation, and training and development initiatives. The HR Manager serves as an essential bridge between employees and management, focusing on delivering HR services that meet or exceed employee expectations while aligning with business goals. Ensuring compliance with all relevant legal, regulatory, and operational standards is a core responsibility of this role.

In this capacity, the HR Manager assists with recruiting and hiring Human Resources staff, maintaining relationships with external recruitment sources, and representing the property at job fairs and outreach events. They collaborate with vendors to optimize recruitment advertising strategies to attract a diverse and qualified candidate pool. A significant part of the role involves managing employee benefits administration, including responding to unemployment claims and ensuring accurate reporting and representation during hearings. The HR Manager also leads employee development programs, coordinating new hire orientations, facilitating ongoing training, and promoting cross-training to support smooth daily operations.

The role demands a strong focus on maintaining productive employee relations by fostering effective communication channels, reviewing and administering progressive discipline documentation, and addressing employee concerns promptly via an open-door policy. The HR Manager partners with property and regional leaders to resolve complex employee issues and supports safety efforts by collaborating with Loss Prevention teams and participating in safety committees.

Legal and compliance requirements are rigorously upheld, with the HR Manager ensuring proper maintenance and security of employee records and medical files, overseeing drug testing programs, and enforcing policies outlined in the employee handbook. They also manage workers' compensation claims to balance employee care and cost control effectively. This position plays a vital role in maintaining Marriott's commitment to workplace safety, legal compliance, and employee well-being, contributing to the brand’s overall hospitality excellence.

Embracing the JW Marriott ethos, this HR managerial position values confidence, innovation, authenticity, and a deep respect for the founding legacy of J. Willard Marriott. Associates in this team enjoy a collaborative and supportive environment offering extensive opportunities for training, recognition, and career development. JW Marriott prides itself on a culture where associates are not only employees but also members of a vibrant community dedicated to holistic well-being and professional growth. Joining Marriott International and JW Marriott means becoming part of a global network that empowers you to be your best, pursue your passions, and deliver the exemplary service that defines Marriott’s luxury hospitality experience.