Job Overview
Employment Type
Full-time
Compensation
Salary
Range $72,200.00 - $104,700.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
Life insurance
Disability insurance
401(k) plan with matching funds
Job Description
HEI Hotels and Resorts is a distinguished hospitality company renowned for managing a diverse portfolio of premium hotels and resorts. The company has recently expanded its portfolio by adding the JW Marriott Anaheim, a AAA Four Diamond resort situated less than a mile from Disneyland and the Anaheim Convention Center. HEI prides itself on its commitment to its associates, recognizing that the greatest success of the company is driven by its people. The organization offers competitive compensation, comprehensive benefits, and industry-leading tools, training, and support to ensure the professional growth and satisfaction of its workforce. HEI Hotels and Resorts emphasizes creating a diverse and inclusive workplace, encouraging candidates from all backgrounds, including U.S. military personnel, to apply.
The role of Human Resources Director at the JW Marriott Anaheim is a key position responsible for directing and managing all aspects of the Human Resources function within the hotel. This full-time role offers an annual salary range of $70,000 to $80,000. The HR Director is entrusted with overseeing recruitment, training, wage and benefit administration, and compliance with statutory requirements. The position ensures that every hotel department receives the personnel, guidance, and support needed to achieve guest service excellence and meet business objectives.
In this role, the HR Director plays a strategic part in fostering a positive employment environment by developing and administering policies and programs that enhance associate relations and professional growth. The Director leads effective recruiting initiatives, conducts management interviews, and ensures that training programs are thorough and aligned with hotel standards. A critical aspect of the position includes monitoring performance appraisals, administering associate recognition programs, and maintaining compliance with all state and federal laws related to Human Resources. Additionally, the role involves managing labor relations activities, including union contract administration where applicable, grievance resolution, and representing the hotel in arbitration processes. The HR Director also oversees pre-employment processes such as drug testing and reference checks to ensure adherence to company policies.
This leadership role demands strong communication skills, both verbal and written, to provide clear direction to staff and to counsel management in order to maximize staff quality and professionalism. The HR Director must possess the ability to handle conflicts tactfully, demonstrate thorough knowledge of HR practices and legal requirements, and exercise sound judgment in salary, benefits administration, and forecasting departmental expenses. Physical requirements include the ability to stand, walk, or sit for an entire shift.
HEI Hotels and Resorts offers a supportive workplace culture where associates are valued and provided with the tools and resources necessary to succeed. The company’s comprehensive benefits package addresses physical, mental, and financial wellness through medical, dental, vision, pet insurance, life insurance options, disability plans, and a 401(k) savings plan with company matching. The organization fosters a safe and inclusive work environment and adheres to fair employment practices in compliance with relevant ordinances and laws.
The role of Human Resources Director at the JW Marriott Anaheim is a key position responsible for directing and managing all aspects of the Human Resources function within the hotel. This full-time role offers an annual salary range of $70,000 to $80,000. The HR Director is entrusted with overseeing recruitment, training, wage and benefit administration, and compliance with statutory requirements. The position ensures that every hotel department receives the personnel, guidance, and support needed to achieve guest service excellence and meet business objectives.
In this role, the HR Director plays a strategic part in fostering a positive employment environment by developing and administering policies and programs that enhance associate relations and professional growth. The Director leads effective recruiting initiatives, conducts management interviews, and ensures that training programs are thorough and aligned with hotel standards. A critical aspect of the position includes monitoring performance appraisals, administering associate recognition programs, and maintaining compliance with all state and federal laws related to Human Resources. Additionally, the role involves managing labor relations activities, including union contract administration where applicable, grievance resolution, and representing the hotel in arbitration processes. The HR Director also oversees pre-employment processes such as drug testing and reference checks to ensure adherence to company policies.
This leadership role demands strong communication skills, both verbal and written, to provide clear direction to staff and to counsel management in order to maximize staff quality and professionalism. The HR Director must possess the ability to handle conflicts tactfully, demonstrate thorough knowledge of HR practices and legal requirements, and exercise sound judgment in salary, benefits administration, and forecasting departmental expenses. Physical requirements include the ability to stand, walk, or sit for an entire shift.
HEI Hotels and Resorts offers a supportive workplace culture where associates are valued and provided with the tools and resources necessary to succeed. The company’s comprehensive benefits package addresses physical, mental, and financial wellness through medical, dental, vision, pet insurance, life insurance options, disability plans, and a 401(k) savings plan with company matching. The organization fosters a safe and inclusive work environment and adheres to fair employment practices in compliance with relevant ordinances and laws.
Job Requirements
- Bachelor's degree or equivalent experience
- Minimum three years of human resources experience preferably in hospitality or related industry
- Strong knowledge of state and federal employment laws and regulations
- Excellent communication and interpersonal skills
- Proven ability to manage recruitment training wage and benefit administration
- Ability to handle conflict with tact and diplomacy
- Proficient in HR software and systems
- Ability to work full-time with regular attendance
- Physical ability to perform essential job functions during an eight-hour shift
Job Qualifications
- Three plus years of human resources experience preferably in hospitality or similar industry
- Bachelor’s degree in applicable field or human resources certification is helpful
- Ability to deal effectively with all applicants and associates requiring patience tact and diplomacy to resolve conflicts and collect accurate information
- Thorough knowledge of human resources practices and procedures and state and federal laws and regulations pertaining to human resources
- Ability to perform moderately complex calculations for salary and benefit administration and to forecast departmental expenses
- Ability to stand walk and or sit continuously for a minimum eight hour shift with or without reasonable accommodation
- Ability to observe associates in the workplace analyze operations and detect concerns such as associate performance grooming training policy adherence and morale
- Effective verbal and written communication skills with ability to adapt communication style to different audiences
Job Duties
- Assist in the development implementation and administration of all human resource functions including recruitment training and development benefit administration and associate relations activities relating to all hotel personnel
- Direct and instruct the management staff in effective recruiting and interviewing techniques using methods such as verbal presentations and written directions to ensure the hiring and retention of qualified and efficient associates
- Conduct interviews for all management positions and make hiring recommendations
- Ensure that associates are developed and utilized to their maximum potential by controlling the implementation administration and monitoring of all training programs
- Monitor the associate performance appraisal programs and analyze evaluations and goals to ensure appraisal comments are appropriate and goals are measurable and achievable
- Direct and administer associate relations programs and activities such as recognition and service award ceremonies social functions and general hotel meetings to maintain a positive associate relations climate
- Develop implement and administer policies and programs related to the management of all hotel personnel to ensure a positive and productive employment environment
- Ensure compliance with all state and federal laws and regulations related to human resources including affirmative action plan oversight
- Provide assistance guidance and counseling to general manager and management staff to maximize quality and professionalism by resolving concerns and objectives
- Control the administration of wages and benefits to ensure accurate and equitable application by analyzing reports and computer systems
- Manage labor relations by administering union contracts responding to grievances negotiating settlements and representing the hotel at arbitrations
- Oversee pre-selection activities including drug testing and reference checks to ensure compliance with company policies and employment eligibility verifications
- Communicate verbally and in writing to provide clear direction to staff
- Comply with attendance rules and be regularly available to work
- Perform any other job related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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