Human Resources Generalist I

Springfield, MO, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $45,300.00 - $64,500.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee assistance program

Professional development opportunities

Community involvement initiatives

Job Description

Community Blood Center of the Ozarks (CBCO) is a vital not-for-profit organization dedicated to providing a safe and reliable blood supply to hospitals across the region. Known for its deep community connections and commitment to saving lives, CBCO operates several centers that rely heavily on community volunteers and dedicated employees. The organization is dedicated not only to collecting and distributing blood but also to fostering a supportive and engaged workforce and volunteer base that reflects the core values of service, respect, and safety. As a respected leader in healthcare services, CBCO offers a collaborative and fulfilling work environment where employees and volunteers alike contribute to meaningful outcomes that impact the health and wellness of countless individuals.

The Human Resources Generalist role at CBCO is pivotal in managing both the volunteer program and various human resource functions across the organization. This full-time position involves overseeing volunteer recruitment, training, scheduling, and retention, ensuring that volunteer activities align with the organization’s goals and regulatory requirements. Additionally, the incumbent plays a key role in employee retention initiatives, including engagement surveys, service recognition, and special events. This position requires managing compliance programs such as Family and Medical Leave Act (FMLA) tracking, COBRA notifications, and workers’ compensation reporting. The Human Resources Generalist will also assist with recruitment and onboarding of entry-level staff and support safety and compliance in collaboration with other HR personnel. The role demands excellent communication skills, attention to detail, and professionalism when interacting with staff, volunteers, and the community. A commitment to maintaining a drug-free workplace and equal opportunity employment is essential to CBCO’s values. This position offers the chance to make a profound impact by supporting both the internal workforce and the broader community volunteer efforts that sustain the organization’s life-saving mission.

In this capacity, the Human Resources Generalist will conduct volunteer recruitment targeting traditionally ineligible but qualified individuals, coordinate internship programs to expand awareness of CBCO’s work, and maintain comprehensive volunteer records. The role includes planning and executing training sessions and community outreach to grow a diverse and capable volunteer team. On the employee front, the generalist supports retention through engagement surveys, employee recognition events such as the annual Service Awards banquet, and coordination of retirement and appreciation activities. Compliance responsibilities are broader, involving maintaining updated and accurate FMLA and COBRA records and assisting with OSHA-related reporting and workers’ compensation claims. This multifaceted position requires the ability to handle sensitive information discreetly and to foster positive relationships at all levels within the organization. The ideal candidate will be a proactive and adaptable HR professional, proficient in Microsoft Office applications, and willing to obtain HR certifications to meet performance expectations. A clean driving record and flexibility for travel within CBCO’s service areas are also required. Overall, this opportunity combines human resource expertise with community engagement to uphold and enhance CBCO’s mission of saving lives through blood donation and volunteerism.

Job Requirements

Bachelor's degree in business, human resources, or related field
Minimum of one year of human resource management experience
Prior experience managing volunteers or recruitment preferred
PHR, SPHR, or equivalent certification preferred
Proficiency in Microsoft Office applications
Ability to communicate effectively in writing and orally
Ability to present professionally to groups
Clean driving record
Ability to travel as needed within service area
Willingness to work in a drug-free environment

Job Qualifications

Related undergraduate degree in business, human resources, or closely related field preferred
Minimum of one year of human resource management experience required, three years preferred
Prior volunteer management or employee recruitment experience preferred
PHR, SPHR, or equivalent certification preferred and willingness to obtain certification
Proficiency in Microsoft Office (Word, Excel, PowerPoint)
Strong oral and written communication skills
Ability to present professionally in public
Excellent interpersonal skills to relate well with individuals at all levels
Clean driving record and ability to be approved under organization auto insurance
Willingness to travel within the service area

Job Duties

Manage the volunteer program including recruitment, interviewing, onboarding, training, scheduling, supervision, and record keeping
Develop community connections to recruit volunteers and interns
Coordinate employee retention initiatives such as engagement surveys, service awards, retirement parties, and appreciation activities
Implement and maintain FMLA compliance and tracking including timely documentation and notifications
Manage COBRA compliance notifications for current and departing employees
Assist with recruitment, applicant screening, interviewing, and onboarding for entry-level positions
Support workers’ compensation activities and OSHA reporting including accident review and documentation