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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $70,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401k plan
Employee Discounts
Training and Development
Employee assistance program
Job Description
Highgate Hotels is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels across North America, Europe, the Caribbean, and Latin America. With a 30-year history as an innovator in the hospitality industry, Highgate specializes in providing expert guidance through all stages of the property lifecycle including planning, development, recapitalization, and disposition. The company successfully develops a diverse portfolio consisting of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, all featuring contemporary programming and digital technology. Highgate leverages industry-leading revenue management... Show More
Job Requirements
- Maintain a warm and friendly demeanor at all times
- effective verbal and written communication with all levels of employees and guests
- ability to listen, understand and clarify concerns
- multitask and prioritize departmental functions
- attend all required meetings and trainings
- participate in management on duty coverage as required
- maintain regular attendance
- maintain high standards of personal appearance and grooming
- comply with company standards and regulations
- identify and assist in solving problems
- maintain confidentiality of information
- perform other duties as requested by management
- able to work long hours sometimes
- able to exert up to 10 pounds of force frequently or constantly
Job Qualifications
- At least 2 years of progressive human resources experience in a hotel or related industry
- previous supervisory responsibility preferred
- college coursework in a related field helpful
- high school diploma or equivalent
- effective verbal and written communication skills
- ability to multitask and prioritize
- strong interpersonal and problem-solving skills
- ability to maintain confidentiality
Job Duties
- Conduct prescreening interviews
- maintain new hire, termination, transfer and promotion logbook
- audit hours worked in payroll reports for eligibility of benefits
- monitor and maintain Leave of Absence log
- monitor Workman's Compensation claims and complete related reports
- answer questions regarding benefits including 401K and vacation
- enter and update payroll information
- utilize time and attendance systems for payroll processing
- review payroll input and output for accuracy
- prepare payroll financial reports
- maintain knowledge of payroll laws and regulations
- prepare payroll journal entries
- respond to governmental inquiries
- prepare and place recruitment advertisements
- process employee termination paperwork
- lead safety training and safety programs
- ensure compliance with HR and loss prevention SOPs
- conduct employee orientation
- coordinate and support employee training programs
- partner with department leaders to identify training needs
- conduct training skills workshops
- maintain training records and certifications
- assist with development of training materials
- research and develop new training programs
- write articles and take pictures for property newsletter
- assist with employee events planning
- assist with disciplinary actions and investigations
- compile and distribute turnover reports
- conduct various training programs including service culture, guest service standards, management skills, interviewing skills, and safety training
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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