H-E-B Grocery logo

Hudson Oaks Produce - Perishables Rep - Part time

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.00 - $1.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Training and orientation

Job Description

H-E-B is a renowned grocery retail chain that prides itself on delivering high-quality, fresh products and exceptional customer service to communities. Established in Texas, H-E-B has grown to become one of the most trusted names in the supermarket industry, known for its commitment to innovation, local produce, and customer satisfaction. The company values its employees, referred to as Partners, and emphasizes a supportive work environment where each individual can contribute to the overall success of the business. Working at H-E-B means joining a team dedicated to excellence, with a focus on food safety, community involvement, and employee development.

The role of a Perishable Representative at H-E-B is vital to the operational success of fresh departments such as Market (meat), Seafood, Produce, Aguas, and Floral. This position involves providing a well-stocked and well-maintained departmental area to ensure customers receive fresh, high-quality products every day. As a Perishable Representative, you will play a key role in preparing, packaging, and merchandising fresh items while upholding the highest standards of food safety and sanitation. The position requires strong customer service skills, as Partners are expected to interact directly with customers, assisting with product selections, taking orders, and providing knowledgeable recommendations.

Your daily responsibilities will include slicing and packaging products, labeling and rotating stock, scanning items for production tracking, and maintaining clean and sanitized display cases and equipment. Different departments within perishables require specific technical skills, such as designing floral arrangements in the Floral department or preparing specialty drinks in the Aguas department. The role demands physical stamina to work in various temperature conditions, including cold areas like coolers and freezers, and the ability to safely lift heavy products. H-E-B provides a structured orientation and training program to ensure all Partners are well-equipped to succeed.

This position not only focuses on delivering superior customer service but also emphasizes sales techniques through suggestive selling and merchandising to build department sales. Effective communication within the team and with customers helps promote freshly-produced items and support overall store goals. The Perishable Representative is an integral part of the H-E-B team, ensuring the freshness, quality, and availability of products that customers rely on every day. Working at H-E-B offers a chance to grow within a reputable company that values community, quality, and career development, making it a rewarding and dynamic employment opportunity.

Job Requirements

  • Be at least 18 years old
  • have high school diploma or GED or equivalent
  • possess strong customer service skills
  • demonstrate good communication and interpersonal skills
  • have knowledge of computer systems such as Telxon, ACR, and label machines
  • be able to read and write
  • be able to plan and organize tasks
  • complete company orientation and safety training
  • be able to function in a fast-paced retail environment
  • be attentive to customer needs
  • be physically capable of performing department-specific physical demands including lifting and managing weights up to 90 lbs for Market department and 50 lbs for Seafood
  • comply with food safety and sanitation standards
  • be able to work in varying temperatures including cold, wet, and hot conditions

Job Qualifications

  • High school diploma or GED or equivalent
  • strong customer service skills
  • customer service and communication skills
  • computer systems knowledge including Telxon, ACR, and label machines
  • communication and interpersonal skills
  • reading and writing skills
  • planning and organizing skills
  • completion of company orientation and safety training

Job Duties

  • Provide superior customer service
  • take orders from customers by telephone or in person
  • answer customer questions regarding products and assist with selections
  • prepare, package, and merchandise fresh products
  • slice, package, label, and rotate products
  • scan items on Telxon for production
  • assist in technical areas as needed
  • merchandise products effectively
  • use suggestive selling techniques to meet customer needs and build sales
  • make regular announcements related to freshly-produced items to increase sales
  • clean and sanitize display cases and properly operate and maintain equipment
  • comply with H-E-B food safety and sanitation standards
  • comply with departmental SOPs and store operating procedures
  • perform department-specific tasks such as peeling, cutting, and chopping fresh fruits and vegetables in Aguas
  • design floral arrangements and merchandising programs in Floral
  • cut and prepare meat, weigh, price, and package selections in Market
  • stock and rotate produce and assist the floral department in Produce
  • maintain knowledge of fish and shellfish, weigh, price, and package selections in Seafood

Job Criteria

Experience

Entry Level (1-2 years)


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