
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.00 - $1.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedules
Job Description
H-E-B is a rapidly growing supermarket chain known for its commitment to quality and customer satisfaction. Founded in Texas, H-E-B has built a longstanding reputation as a trusted grocery provider, with numerous locations offering fresh produce, meats, seafood, bakery items, and household essentials. The company prides itself on fostering a community-focused environment, prioritizing the well-being of both customers and employees. As a leader in the grocery retail industry, H-E-B continuously strives to enhance the shopping experience through outstanding service, fresh products, and a dedication to food safety and quality standards.
The Perishable Representative role at H-E-B is an integral part of ensuring that the perishable departments such as Meat, Seafood, Produce, Floral, and specialty sections like Aguas maintain high standards of product freshness and availability. This position requires a strong focus on customer service, food preparation, merchandising, and adherence to food safety guidelines. As a Perishable Representative, you will play a key role in daily operations by preparing, packaging, labeling, and rotating fresh products, while also maintaining an attractive presentation that encourages sales.
In this role, you will engage directly with customers, answering questions and assisting them in product selection to enhance their shopping experience. Your responsibilities extend to operating specialized equipment such as slicers, Telxon scanners, and label machines, which support efficient production and inventory management. The role also demands strict adherence to H-E-B's food safety protocols and sanitation standards, safeguarding product quality and customer health. Depending on your assigned department, you might cut and prepare meats, peel and chop fresh fruits and vegetables, design floral arrangements, or prepare seafood items.
The position requires physical stamina and the ability to work in fast-paced, often cold and wet environments, reflecting the nature of grocery perishable sections. Strong communication skills and teamwork are essential, as is flexibility to perform various tasks as business needs evolve. The successful Perishable Representative is someone committed to quality, customer satisfaction, and contributing to a dynamic retail environment. This full-time position offers an opportunity to grow within a reputable company dedicated to employee development and community values. Compensation and benefits align with industry standards and reflect the company's focus on employee wellness and engagement.
The Perishable Representative role at H-E-B is an integral part of ensuring that the perishable departments such as Meat, Seafood, Produce, Floral, and specialty sections like Aguas maintain high standards of product freshness and availability. This position requires a strong focus on customer service, food preparation, merchandising, and adherence to food safety guidelines. As a Perishable Representative, you will play a key role in daily operations by preparing, packaging, labeling, and rotating fresh products, while also maintaining an attractive presentation that encourages sales.
In this role, you will engage directly with customers, answering questions and assisting them in product selection to enhance their shopping experience. Your responsibilities extend to operating specialized equipment such as slicers, Telxon scanners, and label machines, which support efficient production and inventory management. The role also demands strict adherence to H-E-B's food safety protocols and sanitation standards, safeguarding product quality and customer health. Depending on your assigned department, you might cut and prepare meats, peel and chop fresh fruits and vegetables, design floral arrangements, or prepare seafood items.
The position requires physical stamina and the ability to work in fast-paced, often cold and wet environments, reflecting the nature of grocery perishable sections. Strong communication skills and teamwork are essential, as is flexibility to perform various tasks as business needs evolve. The successful Perishable Representative is someone committed to quality, customer satisfaction, and contributing to a dynamic retail environment. This full-time position offers an opportunity to grow within a reputable company dedicated to employee development and community values. Compensation and benefits align with industry standards and reflect the company's focus on employee wellness and engagement.
Job Requirements
- 18 years or older
- ability to function in a fast-paced retail environment
- ability to work with customers and stay attentive to their needs
- willingness to perform specific physical tasks depending on department
- ability to frequently stand, walk, pivot, push, pull, grasp, and perform cervical flexion
- ability to occasionally perform overhead reaching, bending, stooping, squatting, crouching, kneeling, stair climbing, twisting, pinching, and fine motor movements
- ability to be exposed to wet, cold, and occasionally hot conditions and loud noise
- capability to lift and manage up to 90 lbs in Market department and up to 50 lbs in Seafood department
- responsibility to adhere to safe lifting limits
- willingness to perform other job-related tasks as assigned
Job Qualifications
- High school diploma or GED
- customer service and communication skills
- computer systems knowledge including Telxon, ACR, and label machine
- strong customer service skills
- communication and interpersonal skills
- reading and writing skills
- planning and organizing skills
- completion of Company Orientation and Safety Training
Job Duties
- Provides superior customer service
- takes orders from customers by telephone or in person
- answers customer questions regarding products and assists them with selections
- prepares, packages, and merchandises fresh product
- slices, packages, labels, and rotates products
- scans in items on Telxon for production
- assists in technical areas as needed
- merchandises product effectively
- uses suggestive selling techniques to meet customer needs and build department sales
- makes regular announcements related to freshly-produced items, and to increase sales
- cleans and sanitizes display cases
- properly operates and maintains equipment
- complies with H-E-B food safety and sanitation standards
- complies with departmental SOPs and store operating procedures
- peels, cuts, and chops fresh fruits and vegetables (Aguas department)
- prepares fresh specialty drinks and food products specific to the Aguas department
- designs floral arrangements
- provides a variety of fresh, quality products
- designs and executes merchandising programs (Floral department)
- tracks seasonal record when appropriate
- cuts, trims, and prepares meat for service meat counter and self-service counter (Market department)
- ensures proper product rotation and storage
- maintains coolers and freezers
- weighs, prices, and packages selections
- operates power meat prep and process equipment
- stocks and rotates product to ensure freshness (Produce department)
- assists floral department when needed
- communicates product knowledge to customers by explaining and providing samples
- cuts, wraps, and prices produce to be placed on sales floor
- maintains signing program
- knowledgeable about various fish and shellfish (Seafood department)
- weighs, prices, and packages selections in seafood
- maintains coolers and freezers in seafood section
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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