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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $90,000.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
competitive compensation
Performance bonus
Stock options
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
accidental death and dismemberment insurance
Disability insurance
mental health support
Pet insurance
Commuter Benefits
Flexible spending account
Health savings account
401(k) Plan
Paid Time Off
Travel perk
Job Description
Landing has established itself as the largest flexible living network in the United States since its inception in 2019. Operating in over 35 markets with thousands of apartments, Landing offers a unique accommodation experience focusing on convenience and flexibility, eliminating the hassle of deposits and lengthy contracts. The company thrives in an environment that reflects the dynamic nature of real-world operations, where priorities shift rapidly and no two days are alike. This fast-paced setting demands adaptive leadership and innovative operational strategies, ensuring that guests and members experience the highest quality of service consistently.
As a regional leadership position within... Show More
As a regional leadership position within... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- Minimum 5 years of hospitality or multi-unit operations leadership
- Proven ability to lead and develop management teams
- Willingness to travel approximately 50% of the time
- Availability for extended hours including evenings, weekends, and holidays
- Strong communication and interpersonal skills
- Ability to work independently and manage multiple priorities
- Proficiency in performance data analysis and reporting
Job Qualifications
- Experience in multi-unit hotel operations or short-term rental portfolio management
- Proven leadership experience managing managers and multi-market teams
- Strong operational instincts with ability to analyze KPIs effectively
- Ability to prioritize and triage multiple urgent issues
- Comfortable working in ambiguous, fast-paced environments
- Track record of achieving results through proactive, independent work
Job Duties
- Oversee General Managers responsible for daily operations across multiple markets and OTA partners
- Manage member experience quality and escalation resolution in the region
- Maintain and strengthen housekeeping and property partner relationships at the regional level
- Monitor and drive hub KPIs including NPS, CSAT, cleaning quality, growth, and expenses
- Support new property installation, onboarding, and market launches
- Provide weekly performance reports to Regional Field Leader and executive team
- Facilitate career development and growth pathways for General Managers
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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