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Hskp Assistant Manager-Operations Rooms (NE)(HtlOps)
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $28.35 - $31.73
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
bonus eligibility
Job Description
The Sheraton Grand Chicago Riverwalk, located at 301 E North Water St, Chicago, Illinois, is a prestigious hotel renowned for its exceptional hospitality and commitment to delivering an outstanding guest experience. As a prominent part of Marriott International's portfolio, Sheraton Grand Chicago Riverwalk embodies a welcoming spirit, connecting guests through engaging experiences and thoughtful service. This full-time management position offers a competitive hourly wage ranging from $28.35 to $31.73, with eligibility for bonuses, making it an attractive opportunity for those pursuing a career in hotel operations and guest services.
This role is an entry-level management position focused on supporting t... Show More
This role is an entry-level management position focused on supporting t... Show More
Job Requirements
- High school diploma or GED
- 3 years experience in guest services, front desk, housekeeping, or related professional area
- or 2-year degree from accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related field
- 1 year experience in guest services, front desk, housekeeping, or related professional area
- ability to operate department equipment
- knowledge of night audit procedures
- compliance with loss prevention policies
Job Qualifications
- High school diploma or GED
- 3 years experience in guest services, front desk, housekeeping, or related professional area
- or 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- 1 year experience in guest services, front desk, housekeeping, or related professional area
- effective communication skills
- ability to operate departmental equipment
- familiarity with night audit procedures
Job Duties
- Opens and closes Front Desk and Housekeeping shifts ensuring completion of shift checklists
- Runs and reviews critical room operations reports
- Operates department equipment and reports malfunctions
- Ensures employees have proper supplies and uniforms
- Understands and complies with night audit procedures
- Communicates performance expectations to employees
- Handles employee questions and concerns
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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