Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Disability insurance
supplemental life insurance
flexible spending accounts
401(k) retirement plan
Paid Time Off
vacation
Holidays
Employee assistance program
hotel discounts

Job Description

The establishment hiring for the Housekeeping Houseperson role is a reputable hotel or resort that values cleanliness, guest satisfaction, and overall operational excellence. This hospitality company is part of a portfolio under The Professional Group (TPG), known for offering high-quality accommodations and exceptional guest experiences. With a strong emphasis on service, the organization strives to maintain a welcoming environment where guests feel comfortable and valued throughout their stay. The company culture supports both full-time and part-time employees, offering a variety of benefits including health, dental, and vision insurances, retirement plans, and employee assistance programs. Known for its commitment to employee wellbeing and professional development, the company provides opportunities to work in a dynamic, guest-focused environment with a strong foundation of teamwork and respect.

The role of Housekeeping Houseperson is pivotal in supporting the housekeeping team to ensure the cleanliness and orderliness of guest rooms and public areas. This position involves vital behind-the-scenes tasks such as managing supplies, handling linens and towels, removing trash, and assisting housekeepers with cleaning duties. Attention to detail and a proactive attitude are essential as the houseperson ensures that all necessary materials are stockpiled and readily available, enabling the housekeeping team to maximize efficiency and meet high standards of cleanliness.

In addition to supply management like restocking cleaning carts and organizing incoming deliveries, the Houseperson is responsible for the timely removal and disposal of trash from guest areas to maintain a pristine and hygienic environment. Collecting and distributing linens and towels is another important aspect of the job, facilitating smooth housekeeping operations. Moreover, this role involves guest interaction by answering guest request calls related to housekeeping matters and assisting housekeepers with cleaning tasks such as making beds, vacuuming, and bathroom cleaning as needed.

The physical demands of the job are significant and include extended periods of standing and walking, lifting up to 50 pounds, bending, and other movements. Employees must be prepared to work in varying conditions, including exposure to cleaning chemicals, odors, and noise, with a strong focus on safety and proper use of protective equipment. The position requires a flexible schedule which may include nights, weekends, and holidays, catering to the needs of a 24/7 hospitality operation.

Overall, the Housekeeping Houseperson plays a critical role in ensuring a comfortable and pleasant experience for all guests through their dedicated support of housekeeping operations. They contribute directly to the hotel's reputation for cleanliness and exceptional service by maintaining the environment that guests encounter daily while also supporting their team to perform at their best. This role is ideal for individuals who are detail-oriented, physically capable, and eager to contribute to a collaborative work environment within the hospitality industry.

Job Requirements

  • High school diploma or equivalent
  • Previous housekeeping or cleaning experience is a plus
  • Attention to detail
  • Time management skills
  • Proper use of cleaning equipment and supplies
  • Good communication skills
  • Positive attitude
  • Ability to work a flexible schedule including weekends, nights and holidays

Job Qualifications

  • High school diploma or equivalent
  • Previous housekeeping or cleaning experience is a plus
  • Attention to detail
  • Time management skills
  • Proper use of cleaning equipment and supplies
  • Good communication skills
  • Positive attitude
  • Ability to work a flexible schedule including weekends, nights and holidays

Job Duties

  • Assist restocking housekeeping carts with cleaning supplies, amenities, and linens
  • Unload and organize incoming supply orders
  • Ensure all necessary supplies are readily available for housekeepers
  • Collect and dispose of trash from guest rooms, hallways and public areas
  • Empty trash receptacles in a timely and efficient manner
  • Collect dirty linens and towels from guest rooms
  • Deliver clean linens and towels to housekeeping carts or storage areas
  • Answer guest request calls pertaining to all housekeeping matters
  • Assist housekeepers with cleaning tasks as needed, including making beds, vacuuming, and cleaning bathrooms

Job Criteria

Experience

Entry Level (1-2 years)


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