HR Representative - Spanish Speaking

Helpside is a dedicated provider of comprehensive business solutions that specialize in Payroll, Human Resources, Workers' Compensation, and Benefits tailored for small to medium-sized enterprises. With over 30 years of experience in the industry, Helpside has established itself as a reliable partner for businesses seeking efficient management of their employee-related administrative functions. The organization's core mission is to empower clients so they can focus on growing their businesses without the burden of complex HR tasks. Located in Lindon, Utah, Helpside operates with a commitment to excellent customer service and expert support, fostering an environment where both clients and employees can thrive.

This full-time, in-office position plays a crucial role in maintaining the positive client experience that Helpside is known for. The HR team at Helpside is composed of experts who handle the employee administration burdens on behalf of their clients, allowing those clients to prioritize other aspects of their business. The role is designed for individuals who are passionate about customer service and adept at managing multiple communication channels, including email, phone, live chat, and face-to-face interactions. Responsibilities also include handling unemployment insurance claims, managing HR paperwork and mail, overseeing the E-Verify and I-9 employment eligibility process, and providing timely responses to client inquiries, connecting them with appropriate experts when necessary. Candidates who are bilingual in Spanish and English are highly valued, as this skill enhances the ability to serve a diverse client base effectively. The position demands strong multitasking, problem-solving skills, and professional communication abilities to navigate complex, often sensitive situations with integrity and grace. Employees at Helpside benefit from a supportive company culture, competitive benefits including fully employer-paid health insurance for employees and their families, voluntary supplemental insurance options, a 401(k) plan with company match, paid holidays, and paid time off. The environment encourages both personal and professional growth through various engaging company events and a collaborative working atmosphere, making Helpside an excellent choice for anyone looking to build a career in human resources within a dynamic, client-focused company.