HR & Operations Coordinator

Madison, WI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $23.00 - $25.00

Work Schedule

Flexible

Benefits

Health Insurance

Retirement Plan

Paid Time Off

Dental Insurance

Vision Insurance

Employee assistance program

Professional Development

Job Description

Destination Madison is a prominent organization dedicated to promoting tourism and economic growth in the vibrant city of Madison, Wisconsin. As a leader in hospitality and community advocacy, Destination Madison tirelessly works to share the city's unique story and energy with visitors from near and far. The organization is committed to enhancing the local tourism industry by attracting events, supporting hospitality partners, and creating meaningful economic impact that benefits residents through job creation, improved community services, and enhanced quality of life. Destination Madison is deeply rooted in a passion for its community, embracing Madison's inquisitive minds, inclusive spirit, and independent vibe. This dynamic environment fosters a collaborative and engaging workplace culture where each team member plays a pivotal role in advancing the organization's mission.

The HR & Operations Coordinator position at Destination Madison is an essential role that supports the human resources and operational facets of the organization. This full-time role is designed for a detail-oriented, technologically adept, and highly collaborative individual who is committed to confidentiality and accuracy. The coordinator plays a key part in facilitating recruitment, managing employee relations, overseeing benefits administration, and handling day-to-day office management tasks. Acting as the central contact for applicant communications, this role coordinates talent acquisition including job postings, phone screenings, and interview scheduling. Additionally, the coordinator ensures a positive onboarding experience by organizing schedules, preparing necessary documents, and delivering orientation content in partnership with internal departments.

Beyond recruitment, this position administers the organization's HRIS and timekeeping systems to maintain precise employee records in accordance with legal and internal requirements. As a backup for payroll processing, the coordinator assists the accounting team and manages benefits enrollment and changes through effective communication with service providers. Operationally, the role contributes to a smoothly functioning office environment by liaising with facility vendors, managing supplies, organizing meetings, and supporting visitor facilitation. The HR & Operations Coordinator also helps nurture employee culture by coordinating recognition initiatives, supporting internal committees, and organizing staff events. The role demands strong organizational skills, flexibility to manage multiple priorities and deadlines, and a proactive attitude towards process improvement and learning new tasks. This position offers a competitive hourly wage from $23 to $25, commensurate with experience, alongside a comprehensive benefits package for full-time employees. Located primarily in downtown Madison, the role emphasizes in-person collaboration within a vibrant community setting.

Job Requirements

Bachelor’s degree in human resources or related field or equivalent experience
1-2 years of relevant work experience
Knowledge of HR practices employment law payroll processes and benefits administration
Experience with HR software and Microsoft Office
Effective communication skills
Strong attention to detail and commitment to confidentiality
Excellent organizational and time management skills
Ability to manage multiple priorities and deadlines
Flexibility to work primarily in-person in downtown Madison office
Ability to sit for long periods and lift or move up to 25 pounds occasionally

Job Qualifications

Bachelor’s degree in human resources or a closely related field or equivalent combination of education and experience
Knowledge of HR practices employment law payroll processes and benefits administration
Prior experience with HR software Microsoft Office and other digital systems
Effective communication skills across a variety of settings audiences and channels
Strong commitment to detail quality and accuracy with the ability to handle and maintain confidential information
Excellent organizational and time management skills with ability to prioritize commitments and manage multiple deadlines
Ability to learn through experimentation and willingness to take on challenges of unfamiliar tasks or new assignments
Continuous improvement mindset with focus on optimizing processes for effective workflows

Job Duties

Coordinate the talent acquisition process including managing job postings conducting phone screens scheduling interviews and representing Destination Madison as primary contact for applicant communication
Facilitate new hire onboarding process including coordinating schedules preparing paperwork delivering orientation content and collaborating with internal departments
Serve as primary administrator for the HRIS timekeeping system and maintain accurate employee data in compliance with legal and organizational requirements
Support payroll processing as backup to Accounting as needed
Assist with benefits administration including employee enrollment changes and communication with service providers
Maintain a well-functioning office environment by leading communication with facility vendors ordering supplies coordinating organization-wide activities assisting with meeting setup and facilitating office visitors
Support various employee culture initiatives such as staff recognition internal committees and employee event coordination
Complete other duties and projects as assigned