Houston Event Staff & Security

Houston, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $10.00 - $16.00

Work Schedule

Weekend Shifts

Benefits

competitive pay

flexible schedules

Team structure

Skill development

Exciting and interesting work environment

Fun and community involvement

Job Description

5 STAR Event Services is a leading specialty event security and staff provider focused on delivering exceptional service within the sports and entertainment industries. Established in 2000, 5 STAR Event Services has grown to become a trusted provider for some of the most prestigious events across Houston, Austin, and San Antonio, Texas. With an extensive portfolio that includes NCAA Football, NASCAR, Formula 1, MotoGP, AHL Hockey, G League Basketball, as well as various stadiums, arenas, theaters, symphonies, festivals, and conventions, the company has successfully supported over 42,000 events. As a privately held Women’s Business Enterprise with a DPS License #B09954, 5 STAR Event Services is committed to fostering a dynamic work environment where inclusion, safety, and professionalism come first. The company employs between 501 and 1000 people and operates with a strong focus on integrity and dedicated client service. Their event staffing is known for a robust team structure based on the philosophy of Together Everyone Achieves More (TEAM), fostering collaboration and connection among employees while ensuring top notch service for patrons at every event. The company offers permanent part-time hourly employment opportunities for individuals passionate about engaging with the public while maintaining safety at high-profile sports and music events. The role of Event Staff and Security Officer is vital to ensuring the comfort, safety, and security of all guests, clients, and fellow employees during events. Employees in this role will be responsible for monitoring entrances and exits, performing routine inspection procedures, handling patron complaints according to policies, and helping direct orderly evacuations in emergencies. The position requires individuals to be observant, courteous, and capable of maintaining calm under pressure, all while exhibiting excellent customer service skills. Compensation for the role starts at $13.00 per hour and may increase based on experience and performance. The work environment is fast-paced, often exposed to loud noise levels typical of sports and music venues, and includes both indoor and outdoor settings with events taking place rain or shine. Flexible availability is important as many events occur during evenings and weekends. By joining 5 STAR Event Services, team members become part of exciting and meaningful community and public events where they can develop valuable skills in customer service, security, and emergency response. This is more than just a temporary job; it is an opportunity to be involved year-round with a company that supports career growth and offers a fun and rewarding atmosphere. Members not only get to know their city and teams but also gain the satisfaction of contributing to memorable and safe experiences for event attendees.

Job Requirements

High school diploma or GED equivalent
At least 18 years of age
Reliable forms of communication and transportation
Level 2 security license obtained through company provided training and exam
Ability to walk and stand for extended periods of time
Ability to lift 25lbs
Full physical and mental dexterity with the ability to walk, stoop, kneel, crouch, hear, see and speak English clearly

Job Qualifications

High school diploma or GED equivalent
At least 18 years of age
Reliable forms of communication and transportation
Level 2 security license (Level II training and exam provided for free. All applicants are required to apply, pass exam, submit to fingerprinting, and criminal background check)
A strong customer-service attitude and professional appearance
Possess excellent written and oral communication skills
The ability to understand and interpret credentials, documents, signs, rules, policies, and instructions
The ability to communicate effectively with clients, patrons and other employees
The ability to multi-task, cross-train and learn new skills quickly
The ability to remain calm and level-headed under high-pressure situations

Job Duties

Enforce and uphold the integrity of public and private areas of the job location
Monitor entry and exit points to specific areas
Perform routine search and inspection procedures including bag checks and screening of guests and their tickets, credentials, etc. prior to guest entry to ensure that no prohibited items enter
Greet and direct guests to seating areas and various services
Maintain open and smooth access routes of patron and vehicle walkways
Receive and act on complaints from patrons according to policies and procedures
Enforce all policies and procedures throughout the facility and report any suspicious behaviors or activity
Aide in the direction of orderly evacuation of the building during emergencies
Provide security escorts per event requirements