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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $13.00 - $1.00
Work Schedule
Flexible
Weekend Shifts
Benefits
flexible schedules
competitive pay
Customer service skills development
Security skills development
fun work environment
Opportunities for year-round events
Team structure
Job Description
5 STAR Event Services is a well-established specialty event security and staffing provider that has been serving the sports and entertainment industries since 2000. With a significant presence in Texas, including Houston, Austin, and San Antonio, 5 STAR has delivered industry-leading security and guest service at more than 42,000 events. These events span a broad spectrum of venues and types, including MLS and NWSL soccer games, NCAA football, NASCAR, Formula 1, MotoGP, AHL hockey, G League basketball, stadiums, arenas, theaters, symphonies, festivals, conventions, and many more. The company employs between 501 and 1000 staff members, holds a DPS License (#B09954),... Show More
Job Requirements
- High School diploma or GED equivalent
- at least 18 years of age
- reliable forms of communication and transportation
- pass Level II Security License exam including fingerprinting and criminal background check
- ability to walk and stand for extended periods of time
- ability to lift 25lbs
- full physical and mental dexterity with the ability to walk, stoop, kneel, crouch, hear, see and speak English clearly
Job Qualifications
- High School diploma or GED equivalent
- at least 18 years of age
- reliable forms of communication and transportation
- possess a LEVEL 2 SECURITY LICENSE (Level II Training and Exam provided for free. All applicants are required to apply, pass exam, submit to fingerprinting, and criminal background check)
- a strong customer-service attitude and professional appearance
- possess excellent written and oral communication skills
- the ability to understand and interpret credentials, documents, signs, rules, policies, and instructions
- the ability to communicate effectively with clients, patrons and other employees
- the ability to multi-task, cross-train and learn new skills quickly
- the ability to remain calm and level-headed under high-pressure situations
Job Duties
- Enforce and uphold the integrity of public and private areas of the job location
- monitor entry and exit points to specific areas
- perform routine search and inspection procedures including bag checks and screening of guests and their tickets, credentials, etc. prior to guest entry to ensure that no prohibited items enter
- greet and direct guests to seating areas and various services
- maintain open and smooth access routes of patron and vehicle walkways
- receive and act on complaints from patrons according to policies and procedures
- enforce all policies and procedures throughout the facility and report any suspicious behaviors or activity
- aide in the direction of orderly evacuation of the building during emergencies
- provide security escorts per event requirements
Job Criteria
Experience
No experience required
Job Location
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