Job Overview
Compensation
Hourly
Range $20.00 - $1.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Life insurance
flexible schedule
Job Description
H-E-B is a renowned American supermarket chain, recognized for its commitment to quality, community engagement, and exceptional customer service. Founded in 1905 and headquartered in San Antonio, Texas, H-E-B operates more than 350 stores across the state and Mexico, offering a wide range of products including groceries, pharmaceuticals, home goods, and more. The company is highly regarded not only for its extensive product selection and competitive prices but also for the culture of care and connection it fosters among its employees and customers alike. As a well-respected employer, H-E-B places a strong emphasis on professional growth, diversity, and work-life balance, making it a preferred workplace in the retail industry.
The role of an H-E-B Pharmacy Technician is pivotal in supporting the pharmacy team to ensure seamless and efficient pharmacy operations. This position is designed for individuals who thrive in a collaborative, fast-paced retail environment and are dedicated to providing superior patient care and customer service. As a Pharmacy Technician at H-E-B, you will be responsible for performing a variety of pharmacy-related tasks such as processing prescriptions accurately, managing inventory, maintaining compliance with regulatory standards, and assisting in immunization and screening events.
The candidate will be expected to work with state-of-the-art pharmacy software systems including RxEVO and RxIMS, and handle essential duties such as prescription assembly, verification, and coordination with third-party payers. There is a strong focus on accuracy, confidentiality, and adherence to safety protocols including HIPAA regulations to protect patient information. Additionally, the Pharmacy Technician plays a key role in maintaining pharmacy operational standards, equipment calibration, and supporting the Pharmacy Manager with facility maintenance.
H-E-B values individuals who are self-starters, capable of managing multiple priorities with composure and who embrace teamwork and continuous learning. This role offers an opportunity to work within a dynamic retail pharmacy setting where you can directly contribute to the health and well-being of the community. Candidates should have a high school diploma or equivalent, appropriate certifications, and preferably several years of pharmacy experience, ideally in a retail setting. The role also requires adherence to physical demands such as standing for long periods and lifting moderate weight.
Overall, the Pharmacy Technician position at H-E-B is not just a job but a career path offering growth, community impact, and a harmonious work environment where each team member’s contribution is valued and essential. A commitment to excellence, attention to detail, and patient-focused service will be key to succeeding and thriving in this role.
The role of an H-E-B Pharmacy Technician is pivotal in supporting the pharmacy team to ensure seamless and efficient pharmacy operations. This position is designed for individuals who thrive in a collaborative, fast-paced retail environment and are dedicated to providing superior patient care and customer service. As a Pharmacy Technician at H-E-B, you will be responsible for performing a variety of pharmacy-related tasks such as processing prescriptions accurately, managing inventory, maintaining compliance with regulatory standards, and assisting in immunization and screening events.
The candidate will be expected to work with state-of-the-art pharmacy software systems including RxEVO and RxIMS, and handle essential duties such as prescription assembly, verification, and coordination with third-party payers. There is a strong focus on accuracy, confidentiality, and adherence to safety protocols including HIPAA regulations to protect patient information. Additionally, the Pharmacy Technician plays a key role in maintaining pharmacy operational standards, equipment calibration, and supporting the Pharmacy Manager with facility maintenance.
H-E-B values individuals who are self-starters, capable of managing multiple priorities with composure and who embrace teamwork and continuous learning. This role offers an opportunity to work within a dynamic retail pharmacy setting where you can directly contribute to the health and well-being of the community. Candidates should have a high school diploma or equivalent, appropriate certifications, and preferably several years of pharmacy experience, ideally in a retail setting. The role also requires adherence to physical demands such as standing for long periods and lifting moderate weight.
Overall, the Pharmacy Technician position at H-E-B is not just a job but a career path offering growth, community impact, and a harmonious work environment where each team member’s contribution is valued and essential. A commitment to excellence, attention to detail, and patient-focused service will be key to succeeding and thriving in this role.
Job Requirements
- HS diploma or GED or equivalent
- 3 plus years of pharmacy experience preferred
- 1 plus years of experience as an active retail Certified Pharmacy Technician
- active State of Texas registration as certified pharmacy technician
- maintain certification with 20 hours of continuing education every 2 years
- recertify 60 days prior to expiration date
- certification as an H-E-B Pharmacy Technician
- RxEVO certification
- experience working in a fast-paced environment
- working knowledge of all pharmacy-related management tasks and H-E-B RxEVO system
- knowledge and understanding of H-E-B Pharmacy Standard Operating Procedures
- advanced communication skills
- advanced telephone etiquette
- intermediate computer skills including MS Office, Windows, and H-E-B related systems and applications such as RxEVO, RxIMS, PartnerNet, Workforce Manager
- mathematical skills including calculating measurements
- ability to manage multiple priorities and shift focus between tasks
- ability to maintain composure in high-stress situations
- ability to work with little direct supervision
- self-starter
- welcomes working in a team-oriented environment and is open to cross-training
- 18 plus years of age
- function in a fast-paced, retail, office environment
- work rotating shifts to meet business needs including nights and weekends
- stand for extended periods up to 12 hours
- regularly lift 30 lbs or more
- use arms or hands in repetitive motion that require hand or finger dexterity
- meet specific vision requirements including close vision and color vision
Job Qualifications
- HS diploma or GED or equivalent
- 3 plus years of pharmacy experience preferred
- 1 plus years of experience as an active retail Certified Pharmacy Technician
- experience working in a fast-paced environment
- working knowledge of all pharmacy-related management tasks and H-E-B RxEVO system
- knowledge and understanding of H-E-B Pharmacy Standard Operating Procedures
- advanced communication skills
- advanced telephone etiquette
- intermediate computer skills including MS Office, Windows, and H-E-B related systems and applications such as RxEVO, RxIMS, PartnerNet, Workforce Manager
- mathematical skills including calculating measurements
- ability to manage multiple priorities and shift focus between tasks
- ability to maintain composure in high-stress situations
- ability to work with little direct supervision
- self-starter
- welcomes working in a team-oriented environment and is open to cross-training
- active State of Texas registration as certified pharmacy technician
- maintain certification with 20 hours of continuing education every 2 years
- recertify 60 days prior to expiration date
- certification as an H-E-B Pharmacy Technician
- RxEVO certification
- successful completion of all required training such as H-E-B Screener certification, Advanced Cash Register, HIPAA, FWA, MethGuard, Diversity, Company orientation, applicable modules for Pharm Tech and PCR
Job Duties
- Role models and provides superior customer service and service standards
- promotes and embodies Greet, Ask and Thank and H-E-B telephone strategies
- manages exception station
- solves third-party issues
- receives and processes written prescriptions from customers using RxEVO
- verifies complete patient information to input into the computer system
- processes third-party prescriptions
- manages adjudication review
- coordinates Rx screening events, flu shot scheduling, immunization scheduling, and future events
- may be responsible for other Professional Services activities as required
- maintains H-E-B Rx screener status
- participates in screening events
- assists with Pharmacy operations-related tasks such as responding to recalls, offsite record storage, DSD reconciliation, out-of-date or dead stock returns, department communications, and others as needed
- orders and manages inventory
- processes invoices daily, on a timely basis
- reviews Warehouse and DSD orders
- checks deliveries for accuracy
- notifies H-E-B or DSD vendor of discrepancies
- makes necessary adjustments
- maintains automated prescription processing equipment including calibration, maintenance, stocking, proper report execution
- applies computer troubleshooting and prescription application overview
- processes RxIMS reports including count compliance, no location inventory, order overrides
- performs other assigned duties
- performs prescription assembly with Kirby Lester, ScriptPro, and other tools
- hand-counts controlled medications
- measures liquids
- reconstitutes antibiotics
- verifies and labels prescriptions by 7-point check
- ensures privacy and confidentiality of Personal Health Information as required by HIPAA
- ensures proper procedures related to prescription delivery to a patient
- ensures compliance with Central Fill check-in procedures
- participates in and ensures Pharmacy Partner compliance with ORT, 5-S, and Pharmacy Standards Review
- ensures proper return to stock procedures
- responsible for organization and presentation of pharmacy shelves
- participates in and supports Pharmacy Manager in facility and office maintenance and upkeep
- ensures 5-S compliance
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
