
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $1.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
Career development opportunities
flexible schedule
team environment
Job Description
Hyatt Hotels Corporation is a leading global hospitality company known for delivering exceptional guest experiences through outstanding service, innovative design, and quality accommodations. Hyatt Place represents a dynamic and stylish brand within the Hyatt portfolio, offering travelers a unique hotel experience that balances comfort, convenience, and contemporary style. With locations worldwide, Hyatt Place is designed to provide spacious rooms, modern amenities, and a relaxed atmosphere that caters to both business and leisure travelers. The brand emphasizes a welcoming environment where guests can feel at home while enjoying high standards of excellence and attentive service.
The House Attendant plays a vital role in sustaining Hyatt Place's commitment to delivering a clean, comfortable, and inviting environment for all guests. This position is essential in maintaining the high-quality standards Hyatt is known for by ensuring that all guest rooms, public areas, and back-of-house spaces are spotless and well-maintained. The House Attendant is responsible for cleaning and servicing guest rooms, replenishing supplies, and addressing any guest requests with a friendly and professional demeanor. This role extends beyond routine housekeeping tasks, positioning the House Attendant as a key contributor to the guest experience by providing welcoming and helpful service that exceeds expectations.
In this fast-paced, guest-oriented role, the House Attendant must demonstrate flexibility, attention to detail, and the ability to multi-task effectively. Working closely with the housekeeping team, this position demands someone who is physically capable of performing strenuous tasks such as lifting, pushing, and pulling heavy items, while maintaining a positive attitude and exceptional customer service skills. The ability to communicate clearly in English and to operate within a team environment is crucial to successfully fulfilling the responsibilities of this role.
Hyatt Place offers an inclusive and supportive workplace where employees are encouraged to grow professionally and contribute to a team dedicated to hospitality excellence. By joining Hyatt Place as a House Attendant, you become part of a reputable brand that values passion for service, quality, and creating memorable experiences for guests. The position offers schedule flexibility with shifts available in the morning, afternoon, weekends, and holidays, accommodating various availability needs. Candidates interested in this role should have prior cleaning and customer service experience and be motivated by a genuine desire to meet and exceed guest needs in a fast-paced environment.
The House Attendant plays a vital role in sustaining Hyatt Place's commitment to delivering a clean, comfortable, and inviting environment for all guests. This position is essential in maintaining the high-quality standards Hyatt is known for by ensuring that all guest rooms, public areas, and back-of-house spaces are spotless and well-maintained. The House Attendant is responsible for cleaning and servicing guest rooms, replenishing supplies, and addressing any guest requests with a friendly and professional demeanor. This role extends beyond routine housekeeping tasks, positioning the House Attendant as a key contributor to the guest experience by providing welcoming and helpful service that exceeds expectations.
In this fast-paced, guest-oriented role, the House Attendant must demonstrate flexibility, attention to detail, and the ability to multi-task effectively. Working closely with the housekeeping team, this position demands someone who is physically capable of performing strenuous tasks such as lifting, pushing, and pulling heavy items, while maintaining a positive attitude and exceptional customer service skills. The ability to communicate clearly in English and to operate within a team environment is crucial to successfully fulfilling the responsibilities of this role.
Hyatt Place offers an inclusive and supportive workplace where employees are encouraged to grow professionally and contribute to a team dedicated to hospitality excellence. By joining Hyatt Place as a House Attendant, you become part of a reputable brand that values passion for service, quality, and creating memorable experiences for guests. The position offers schedule flexibility with shifts available in the morning, afternoon, weekends, and holidays, accommodating various availability needs. Candidates interested in this role should have prior cleaning and customer service experience and be motivated by a genuine desire to meet and exceed guest needs in a fast-paced environment.
Job Requirements
- Prior cleaning experience
- customer service experience preferably in a hotel or related field
- must have schedule flexibility for both AM/PM shifts, weekends and holidays
- strong command of the English language to include speaking, reading and writing
- ability to learn quickly and work in a fast paced position with guest interaction
- must be able to multi-task
- ability to lift, pull, and push moderate to heavy amount of weight (minimum of 20 lbs)
- must be 18 years or older
- a true desire to satisfy the needs of others in a fast paced environment
Job Qualifications
- Prior cleaning experience
- customer service experience preferably in a hotel or related field
- strong command of the English language including speaking, reading and writing
- ability to learn quickly and work in a fast-paced position with guest interaction
- must be able to multi-task
- ability to lift, pull, and push moderate to heavy weights
- must be 18 years or older
- a true desire to satisfy guest needs in a fast-paced environment
Job Duties
- Clean and maintain guest rooms and public areas
- replenish supplies and amenities in guestrooms
- report maintenance issues and damages
- provide exceptional guest service and respond to guest requests
- follow all safety and sanitation policies
- collaborate with housekeeping team to ensure timely room turnovers
- handle laundry and linen management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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