Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Life insurance
flexible scheduling
Job Description
The Hotel is a renowned establishment in the hospitality industry known for its dedication to providing exceptional guest experiences and maintaining high standards of cleanliness and comfort. As a prominent hotel, it offers a wide range of amenities and services designed to cater to both leisure and business travelers. The hotel prides itself on fostering a welcoming atmosphere, combining excellent customer service with well-maintained, inviting spaces throughout the property to ensure that each guest has an enjoyable and memorable stay. Staffing is a crucial part of achieving this mission, with each team member playing a vital role in maintaining the quality and reputation of the hotel.
The Housekeeping Houseperson position is an essential role within the housekeeping department, responsible for supporting the maintenance of cleanliness and organization in all guest-facing and back-of-house areas. This role involves cleaning various public spaces including lobbies, hallways, elevators, restrooms, the fitness center, and other common areas both inside and outside the hotel. The Housekeeping Houseperson assists Room Attendants by stripping used linens from vacated rooms and is tasked with collecting and removing soiled linens, trash, and recyclables to maintain a clean and safe environment. Additionally, the role includes restocking housekeeping closets, ensuring supplies and equipment are well-organized and readily available for daily operations. This position requires prompt and courteous response to guest requests such as delivering extra linens, cribs, and rollaway beds, highlighting its guest service component.
This role also involves occasional setup and breakdown of meeting or event rooms, maintaining cleanliness and safety of service areas such as storage rooms and housekeeping workspaces, and immediately reporting any maintenance or safety issues. A strong emphasis is placed on adhering to all hotel safety, security, and sanitation procedures, including the proper use of personal protective equipment when handling chemicals. The Housekeeping Houseperson also plays a critical role in upholding fire regulations, health and safety legislation, and hotel security protocols. Given the dynamic nature of the hospitality environment, the Housekeeping Houseperson is expected to assist other departments when necessary, fostering positive working relationships across the hotel.
Ideal candidates for this role will have previous housekeeping experience in a hotel environment and demonstrate strong communication skills. The position requires the ability to work a varied schedule including weekends and holidays to meet the hotel's operational needs. Physical demands are significant, involving prolonged periods of standing, walking, kneeling, bending, stooping, and stair climbing, as well as lifting and pushing heavy loads. This job offers a unique opportunity for individuals who enjoy a hands-on role in maintaining cleanliness and contributing to guest satisfaction in a vibrant hotel setting.
The Housekeeping Houseperson position is an essential role within the housekeeping department, responsible for supporting the maintenance of cleanliness and organization in all guest-facing and back-of-house areas. This role involves cleaning various public spaces including lobbies, hallways, elevators, restrooms, the fitness center, and other common areas both inside and outside the hotel. The Housekeeping Houseperson assists Room Attendants by stripping used linens from vacated rooms and is tasked with collecting and removing soiled linens, trash, and recyclables to maintain a clean and safe environment. Additionally, the role includes restocking housekeeping closets, ensuring supplies and equipment are well-organized and readily available for daily operations. This position requires prompt and courteous response to guest requests such as delivering extra linens, cribs, and rollaway beds, highlighting its guest service component.
This role also involves occasional setup and breakdown of meeting or event rooms, maintaining cleanliness and safety of service areas such as storage rooms and housekeeping workspaces, and immediately reporting any maintenance or safety issues. A strong emphasis is placed on adhering to all hotel safety, security, and sanitation procedures, including the proper use of personal protective equipment when handling chemicals. The Housekeeping Houseperson also plays a critical role in upholding fire regulations, health and safety legislation, and hotel security protocols. Given the dynamic nature of the hospitality environment, the Housekeeping Houseperson is expected to assist other departments when necessary, fostering positive working relationships across the hotel.
Ideal candidates for this role will have previous housekeeping experience in a hotel environment and demonstrate strong communication skills. The position requires the ability to work a varied schedule including weekends and holidays to meet the hotel's operational needs. Physical demands are significant, involving prolonged periods of standing, walking, kneeling, bending, stooping, and stair climbing, as well as lifting and pushing heavy loads. This job offers a unique opportunity for individuals who enjoy a hands-on role in maintaining cleanliness and contributing to guest satisfaction in a vibrant hotel setting.
Job Requirements
- Previous housekeeping experience in a hotel environment highly desired
- Ability to communicate verbally and in writing to follow job duties
- Ability to work varied schedule including weekends and holidays
- Must tolerate prolonged periods of standing walking kneeling bending stooping and climbing stairs
- Must tolerate exposure to cleaning solutions
- Must be able to push up to 75 pounds lift and carry up to 25 pounds
- Must be able to visually inspect public areas to ensure adherence to standards
Job Qualifications
- Previous housekeeping experience in a hotel environment highly desired
- Ability to communicate verbally and in writing to follow job duties
- Ability to work varied schedule including weekends and holidays
- Knowledge of cleaning procedures and safety standards
- Strong attention to detail and organizational skills
- Ability to work in a team environment
- Basic understanding of health and safety regulations
Job Duties
- Clean and maintain hotel public areas including lobbies hallways elevators restrooms fitness center and other common spaces interior and exterior
- Assist Room Attendants by stripping linen from vacated guest rooms
- Collect and remove soiled linens trash and recyclables from guest floors and housekeeping carts
- Restock housekeeping closets and ensure supplies are organized and ready for use
- Respond promptly to guest requests such as extra linens cribs rollaway beds and deliver items courteously
- Set up and break down meeting or event rooms as assigned
- Maintain cleanliness and safety of service areas including storage rooms and housekeeping workspaces
- Report maintenance or safety issues immediately such as spills broken equipment lighting
- Follow all hotel safety security and sanitation procedures
- Provide courteous and professional service when interacting with guests and co-workers
- Adhere to precautions and use personal protective equipment for all chemicals as outlined on Safety Data Sheets
- Comply with hotel security fire regulations and all health and safety legislation
- Assist other departments wherever necessary and maintain good working relationships
- Perform other duties as assigned by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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