Houseperson - Housekeeping Department

Savannah, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career development opportunities

Job Description

Peregrine Hospitality is a well-established hotel management company known for delivering exceptional guest services and maintaining high standards of hospitality across its portfolio of properties. With a commitment to quality, safety, and guest satisfaction, Peregrine Hospitality operates in various locations providing comprehensive hospitality services. The company emphasizes a supportive work environment and offers career growth opportunities for its employees. Known for its dedication to maintaining clean, safe, and welcoming spaces, Peregrine Hospitality plays a critical role in the hospitality industry. Its reputation is built on the professional expertise of its team who ensure that guests experience comfort and care during their stay.

The Housekeeper role at Peregrine Hospitality is essential in upholding the cleanliness and organization standards across guest rooms and public areas within the hotel. This full-time position entails stock management of linen closets, timely delivery of supplies to room attendants, and maintaining sanitation in guestroom floors, hallways, stairwells, and vending areas. The Housekeeper must anticipate guests' needs and respond promptly to service requests, contributing to the overall guest experience. The duties include stripping and servicing assigned rooms, cleaning various surfaces using the appropriate chemicals as per OSHA standards, and restocking supplies to ensure rooms are prepared for incoming guests. Additionally, the Housekeeper is responsible for removing trash, dust, and debris, cleaning windows, and moving furniture as needed for routine cleaning and maintenance tasks. The role requires ongoing coordination with other departments and adherence to the company's 4 Keys service, safety standards, and standard operating procedures. Physical demands include lifting up to 50 pounds, standing and walking for extended periods, and performing various movements such as bending, twisting, and kneeling. The position requires excellent communication, organizational skills, attention to detail, and the ability to work both independently and as part of a team. Flexible scheduling is necessary to meet the business demands, emphasizing reliability and punctuality. This position offers a dynamic work environment in the hospitality sector where individuals passionate about guest service can thrive and grow their career with Peregrine Hospitality.

Job Requirements

Minimum 3 months housekeeping or relevant experience
flexible to work scheduled shifts based on business needs
able to lift and/or carry up to 50 pounds
ability to stand and walk for extended periods of time
ability to bend, twist, push, pull, stoop, and kneel
ability to hear, understand and communicate orally and in writing
flexible and long hours sometimes required

Job Qualifications

Minimum 3 months housekeeping or relevant experience
ability to speak and understand and communicate the primary language(s) used in the workplace
excellent communication, follow up, and organizational skills
ability to push, pull bend, squat and lift on a regular basis up to 50 pounds
knowledge of safety requirements of PPE as needed for duty assigned and with use of required tools and equipment
ability to perform job functions with attention to detail, speed and accuracy
ability to prioritize, organize and follow-up
good judgment and problem-solving skills
ability to work cohesively with co-workers as part of a team
ability to satisfactorily communicate with guests, management and co-workers

Job Duties

Stock linen closets with amenities and supplies for room attendants and deliver supplies directly to room attendants
empty room attendant carts of soiled linen and trash
anticipate guests’ needs, respond promptly and acknowledge all guests service requests
monitor and maintain cleanliness, sanitation and organization of assigned work areas including guestroom floors, hallways and public areas, stairwells, linen closets, vending areas, and foyers
use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements
strip and service assigned guest rooms/floors by assignment, category and priority
remove all dirty terry and linen and replace with clean par to designated layout
clean ice machines and ensure ice machine area is clean and presentable for guests
transport cart with cleaning supplies, amenities and linens to assigned guest room and room attendants securely and in a timely manner
replace all guestroom items required by SOP
remove all trash, dust, debris and foreign particles from furniture, drapes, mini bar, doors, walls and fixtures
clean windows in guestrooms and hotel areas as assigned
moves/arranges furniture and mattresses as requested for reoccurring cleaning and maintenance
complete reoccurring projects including deep cleaning, waxing/polishes floors
refurnish room with supplies, towels etc. as required
return and restock cart at end of shift
turn over any lost and found items from guest rooms to the Supervisor
follow 4 Keys service standards, standard operation procedures, and safety standards
follow safety and security procedures
work cohesively with co-workers and all departments as part of a team
follow all appropriate policies and procedures while constantly striving to improve standards of operations
adhere to attendance and reliability standards
follow all additional duties as assigned by management