Job Overview

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Employment Type

Temporary
Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
flexible scheduling
employee recognition programs

Job Description

This opportunity is offered by a leading hotel committed to providing outstanding hospitality experiences to its guests. The hotel prides itself on maintaining a welcoming, clean, and safe environment not only in guest rooms but throughout public and back-of-house spaces. Known for its commitment to excellence and guest satisfaction, the establishment seeks dedicated individuals to join its housekeeping team, contributing to the overall comfort and positive impression guests have during their stay. The hotel employs a team-oriented culture, where every team member’s role is integral in delivering exceptional service and maintaining high standards of cleanliness and organization.

The position available is for a Housekeeping Houseperson, a vital role supporting the housekeeping department by ensuring the cleanliness and orderliness of public spaces and assisting Room Attendants. This role is essential as it directly impacts guests' first impressions and experiences in communal areas like lobbies, hallways, elevators, restrooms, and the fitness center. The Houseperson not only cleans and maintains these areas but also ensures that all supplies and equipment are properly stocked and functioning. Furthermore, the role demands responsiveness to guest needs by promptly delivering items such as extra linens and cribs, and providing courteous, professional interactions.

This job requires a proactive individual who can work independently and as part of a team to uphold the hotel’s cleanliness standards. The Houseperson will also help in supporting other departments during events by setting up and breaking down meeting rooms, maintaining service areas, and reporting any maintenance or safety issues immediately. Adherence to safety, security, and sanitation protocols is critical in this role, ensuring the well-being of guests, staff, and the property.

Ideal candidates will have previous housekeeping experience in a hotel environment, excellent communication skills, and the flexibility to work varied schedules including weekends and holidays. Physical stamina is important, as the role involves extended periods of standing, walking, bending, and lifting. Safety procedures, including the use of personal protective equipment for chemicals, must be followed meticulously.

Working as a Housekeeping Houseperson offers the chance to be part of a dynamic hospitality team where attention to detail and a commitment to service excel. This position allows motivated individuals to contribute significantly to the hotel’s reputation for cleanliness and guest satisfaction. Overall, the role is an excellent opportunity for those passionate about hospitality and maintaining high operational standards in a fast-paced, guest-focused environment.

Job Requirements

  • Previous housekeeping experience in a hotel environment highly desired
  • Ability to communicate verbally and in writing to follow job duties
  • Ability to work varied schedule as necessary including weekends and holidays
  • Must tolerate prolonged periods of standing walking kneeling bending stooping and climbing stairs
  • Must tolerate exposure to cleaning solutions
  • Must be able to push up to 75 pounds lift and carry up to 25 lbs
  • Must be able to visually inspect public areas to ensure adherence to standards

Job Qualifications

  • Previous housekeeping experience in a hotel environment highly desired
  • Ability to communicate verbally and in writing to follow job duties
  • Ability to work varied schedule as necessary including weekends and holidays

Job Duties

  • Clean and maintain hotel public areas including lobbies hallways elevators restrooms fitness center and other common spaces interior and exterior
  • Assist Room Attendants by stripping linen from vacated guest rooms
  • Collect and remove soiled linens trash and recyclables from guest floors and housekeeping carts
  • Restock housekeeping closets and ensure supplies are organized and ready for use
  • Respond promptly to guest requests such as extra linens cribs rollaway beds and deliver items courteously
  • Set up and break down meeting/event rooms as assigned
  • Maintain cleanliness and safety of service areas including storage rooms and housekeeping workspaces
  • Report maintenance or safety issues immediately such as spills broken equipment lighting
  • Follow all hotel safety security and sanitation procedures
  • Provide courteous and professional service when interacting with guests and co-workers
  • Adhere to precautions and use personal protective equipment for all chemicals as outlined on Safety Data Sheets
  • Comply with hotel security fire regulations and all health and safety legislation
  • Assist other departments wherever necessary and maintain good working relationships
  • Perform other duties as assigned by management

Job Criteria

Experience

Mid Level (3-7 years)


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