Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $26.50
Work Schedule
Flexible
Benefits
Paid holidays
Health Insurance
Union benefits
Pension Plan
Paid Time Off
Gym membership
Job Description
Park Hyatt Chicago is a distinguished luxury hotel located in the vibrant Gold Coast neighborhood, just steps away from the city’s premier cultural and shopping destinations. Renowned for its intimate, residential-style ambiance, the hotel boasts 146 elegantly appointed rooms and suites featuring curated art, spa-inspired bathrooms, and stunning views of either the city skyline or Lake Michigan. With a consistent recognition from Forbes Travel Guide for exceptional service, Park Hyatt Chicago epitomizes understated luxury and personalized hospitality. The hotel’s dedication to delivering world-class experiences permeates every aspect of its operations, from its award-winning dining venues to its tranquil spa and impeccably maintained public spaces. At Park Hyatt Chicago, every detail reflects a commitment to excellence, ensuring guests enjoy a serene, refined atmosphere that feels both welcoming and exclusive.
The Houseperson position at Park Hyatt Chicago serves as a crucial member of the housekeeping team, tasked with upholding the impeccable standards of cleanliness and presentation that define the hotel’s guest experience. As a Houseperson, you will play an integral role in maintaining the elegance and orderliness of all public areas, supporting room attendants by delivering linens and supplies, and ensuring guest floors and back-of-house spaces are meticulously organized and guest-ready at all times. This position demands a high level of attention to detail, efficiency, and a service-oriented mindset, all key attributes to fostering the polished and discreet luxury that guests expect from a Forbes-recognized property.
Employing an hourly wage of $26.50, this role offers the opportunity for overtime and premium pay under certain conditions, making it both a rewarding and competitive career choice within the hospitality industry. Beyond the operational responsibilities, the Houseperson acts as an ambassador of the hotel’s luxury standards, contributing to the seamless flow of the housekeeping department and enhancing overall guest satisfaction. Park Hyatt Chicago, part of the global Hyatt brand which operates in 69 countries, is committed to evolving the future of hospitality with a focus on authentic connections and meaningful experiences. This role provides an excellent platform not only to develop technical housekeeping skills but also to immerse yourself in a culture rooted in warmth, empathy, and respect.
The hotel provides a dynamic work environment where colleagues are encouraged to grow professionally and personally, with ample opportunities to explore new career paths. Benefits include health coverage through Local 1 Union, a pension plan, fitness reimbursements, qualified parking and transit programs, as well as paid time off in accordance with union policies. Additional perks include discounted and complimentary room nights, complimentary meals, and an on-site bike rack for colleague use. Park Hyatt Chicago is an equal opportunity employer dedicated to creating inclusive work environments where every individual can thrive. This role is ideal for those who have a passion for luxury hospitality and seek to contribute to an exceptional guest experience in one of Chicago’s most prestigious hotels.
The Houseperson position at Park Hyatt Chicago serves as a crucial member of the housekeeping team, tasked with upholding the impeccable standards of cleanliness and presentation that define the hotel’s guest experience. As a Houseperson, you will play an integral role in maintaining the elegance and orderliness of all public areas, supporting room attendants by delivering linens and supplies, and ensuring guest floors and back-of-house spaces are meticulously organized and guest-ready at all times. This position demands a high level of attention to detail, efficiency, and a service-oriented mindset, all key attributes to fostering the polished and discreet luxury that guests expect from a Forbes-recognized property.
Employing an hourly wage of $26.50, this role offers the opportunity for overtime and premium pay under certain conditions, making it both a rewarding and competitive career choice within the hospitality industry. Beyond the operational responsibilities, the Houseperson acts as an ambassador of the hotel’s luxury standards, contributing to the seamless flow of the housekeeping department and enhancing overall guest satisfaction. Park Hyatt Chicago, part of the global Hyatt brand which operates in 69 countries, is committed to evolving the future of hospitality with a focus on authentic connections and meaningful experiences. This role provides an excellent platform not only to develop technical housekeeping skills but also to immerse yourself in a culture rooted in warmth, empathy, and respect.
The hotel provides a dynamic work environment where colleagues are encouraged to grow professionally and personally, with ample opportunities to explore new career paths. Benefits include health coverage through Local 1 Union, a pension plan, fitness reimbursements, qualified parking and transit programs, as well as paid time off in accordance with union policies. Additional perks include discounted and complimentary room nights, complimentary meals, and an on-site bike rack for colleague use. Park Hyatt Chicago is an equal opportunity employer dedicated to creating inclusive work environments where every individual can thrive. This role is ideal for those who have a passion for luxury hospitality and seek to contribute to an exceptional guest experience in one of Chicago’s most prestigious hotels.
Job Requirements
- high school diploma or equivalent
- minimum 2 years housekeeping or related experience in luxury or forbes-rated hotel
- physical ability to perform lifting and extensive walking
- ability to work flexible shifts including weekends and holidays
- knowledge of professional cleaning chemicals and safety protocols
- strong communication and teamwork skills
- reliable and punctual
- commitment to maintaining high standards of cleanliness and guest service
Job Qualifications
- minimum 2 years experience in housekeeping or public areas within a luxury or forbes-rated environment
- demonstrated commitment to delivering warm, polished, and discreet service
- proven ability to support room attendants and manage supply distribution
- strong attention to detail and ability to uphold highest standards
- familiarity with professional cleaning equipment and safety procedures
- highly dependable with ability to work independently and as part of a team
- able to regularly lift, push, pull, and transport linens and equipment
- comfortable standing, walking, and remaining physically active for full shifts
- availability to work varied schedules including evenings, weekends, and holidays
- genuine passion for elevated hospitality
Job Duties
- maintain cleanliness and elegance of all public areas
- support room attendants with linen and supply delivery
- ensure guest floors and back-of-house spaces remain organized and guest-ready
- uphold highest standards of cleanliness and presentation
- operate professional cleaning equipment safely
- collaborate with housekeeping team to ensure efficient operations
- act as an ambassador of luxury service standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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