Houseperson Housekeeping

Job Overview

diamond

Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs

Job Description

The hiring establishment is a distinguished hotel renowned for its dedication to delivering exceptional hospitality services. This hotel operates with a strong emphasis on guest satisfaction, maintaining high standards of cleanliness, comfort, and security throughout its premises. The establishment prides itself on providing an inviting atmosphere that caters to both internal and external guests, ensuring that every visitor experiences premium service from the moment they arrive until their departure. As a hospitality leader, the hotel focuses on excellence in all areas including guest services, accommodations, and the overall guest experience. It values employees who are committed ambassadors of the brand, promoting a culture of respect, attentiveness, and professionalism.

The role available is that of a Housekeeping Attendant, a vital position dedicated to upholding the cleanliness and organization of guest rooms, corridors, housekeeping storage areas, linen closets, and other designated spaces within the hotel. The incumbent is expected to maintain the highest standards set by the department and the company, ensuring that all cleaning procedures, safety protocols, and service expectations are met consistently. This role requires a keen eye for detail, excellent organizational skills, and flexibility to adapt to the dynamic needs of the hotel environment. Responsibilities include managing cleaning supplies, maintaining sanitation standards, and observing strict safety practices especially when handling hazardous materials or biohazards in compliance with OSHA Bloodborne Pathogen Standards.

The housekeeping attendant functions as a frontline representative of the hotel, often engaging with guests to provide information about services, local attractions, and activities, thus enhancing the overall guest experience. This position demands not only physical stamina to complete general cleaning duties but also a proactive approach to reporting maintenance issues and managing security through proper key control. The role offers an opportunity to be part of a Four Diamond quality organization where professional growth is supported and where contributing to guest satisfaction is paramount. Candidates must be prepared to work flexible shifts to meet the operational needs of the hotel, with a readiness to respond effectively to any additional assignments given during shifts to ensure the smooth functioning of the department.

Job Requirements

  • High school diploma or equivalent
  • Minimum of six months related experience or training
  • Knowledge of hotel cleaning standards and procedures
  • Ability to work flexible hours including weekends and holidays
  • Ability to follow OSHA Bloodborne Pathogen Standards
  • Strong organizational and communication skills
  • Physical ability to perform cleaning duties
  • Availability to report to work on time and according to schedule

Job Qualifications

  • High school diploma or general education degree (GED or minimum of six months related experience and/or training
  • or equivalent combination of education and experience)
  • Previous hospitality experience in a Four Diamond quality organization preferred
  • Must be available to work varied shifts and flexible schedules

Job Duties

  • Be knowledgeable of all services/features and local attractions/activities to anticipate and respond to guest inquiries
  • Must be detail oriented, organized, and flexible and ensure completion of all general cleaning duties as assigned
  • Check in with supervisor for additional assignments throughout the shift
  • Stock cleaning carts, housekeeping storage, linen closets, and public areas with designated supplies and equipment
  • Maintain complete knowledge of proper maintenance and use of equipment
  • Monitor and maintain safety, cleanliness, sanitation, and organization of guest rooms, corridors, housekeeping linen and storage closets, and public areas as assigned
  • Follow the required procedures for handling, cleaning, disposing of, or moving objects/materials and/or the clean-up of blood, infectious materials, or bodily fluids in accordance with OSHA Bloodborne Pathogen Standards
  • Provide accurate key control and effective security for all keys, buildings, and vehicles
  • Follow proper procedures to report any damages or maintenance problems
  • Handle lost and found items according to department and company procedures
  • Report to work on time and according to posted schedule

Job Criteria

Experience

No experience required


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