Houseperson Housekeeping

Job Overview

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Employment Type

Part-time
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development

Job Description

Our establishment is a reputable hotel committed to providing exceptional service and maintaining high standards of cleanliness and safety for all guests and visitors. As a prominent player in the hospitality industry, we pride ourselves on offering comfortable and inviting environments that enhance guest satisfaction and foster positive experiences. Our team is dedicated to upholding the hotel’s reputation through attentive care and meticulous attention to detail in every aspect of our operations. We believe that maintaining pristine public and back-of-house areas is essential to creating a welcoming atmosphere that guests can trust and appreciate.

The Housekeeping Houseperson position is a vital role within our housekeeping team, ensuring that all public spaces including lobbies, hallways, elevators, restrooms, fitness centers, and other common areas are kept clean and orderly. This role supports Room Attendants by assisting with tasks such as stripping linens from vacated guest rooms and managing the collection and disposal of soiled linens, trash, and recyclables. The Housekeeping Houseperson also plays a key role in restocking supplies, maintaining housekeeping closets, and responding promptly to guest requests like delivering extra linens, cribs, or rollaway beds with courtesy and professionalism.

In addition to maintaining cleanliness, this position is responsible for the safety and upkeep of service areas including storage rooms and housekeeping workspaces. The Housekeeping Houseperson is vigilant in identifying and reporting maintenance or safety concerns such as spills, broken equipment, or lighting issues to ensure a safe environment for guests and staff alike. This role requires adherence to established safety protocols, including the use of personal protective equipment when handling cleaning chemicals in accordance with Safety Data Sheets.

The Housekeeping Houseperson may also be called upon to assist with setting up and breaking down meeting or event rooms, collaborate with other departments when necessary, and consistently maintain positive working relationships. This position is fundamental to providing a seamless and pleasant experience throughout the hotel, enhancing both guest satisfaction and operational efficiency.

Ideal candidates for this role possess previous housekeeping experience in a hotel setting and demonstrate strong verbal and written communication skills. Flexibility to work varied schedules, including weekends and holidays, is essential. Physical endurance is critical, as the job involves prolonged standing, walking, kneeling, bending, stooping, climbing stairs, and handling materials up to 75 pounds. This role requires employees who are detail-oriented, safety-conscious, and committed to upholding the highest standards of cleanliness and guest service within the hotel environment.

Job Requirements

  • Must tolerate prolonged periods of standing walking kneeling bending stooping and climbing stairs
  • Must tolerate exposure to cleaning solutions
  • Must be able to push up to 75 pounds lift and carry up to 25 lbs
  • Must be able to visually inspect public areas to ensure adherence to standards

Job Qualifications

  • Previous housekeeping experience in a hotel environment highly desired
  • Ability to communicate verbally and in writing to follow job duties
  • Ability to work varied schedule as necessary including weekends and holidays

Job Duties

  • Clean and maintain hotel public areas including lobbies hallways elevators restrooms fitness center and other common spaces interior and exterior
  • Assist Room Attendants by stripping linen from vacated guest rooms
  • Collect and remove soiled linens trash and recyclables from guest floors and housekeeping carts
  • Restock housekeeping closets and ensure supplies are organized and ready for use
  • Respond promptly to guest requests such as extra linens cribs rollaway beds and deliver items courteously
  • May set up and break down meeting event rooms as assigned
  • Maintain cleanliness and safety of service areas including storage rooms and housekeeping workspaces
  • Report maintenance or safety issues immediately such as spills broken equipment lighting
  • Follow all hotel safety security and sanitation procedures
  • Provide courteous and professional service when interacting with guests and co-workers
  • Adhere to precautions and use personal protective equipment for all chemicals as outlined on Safety Data Sheets
  • Comply with hotel security fire regulations and all health and safety legislation
  • Assist other departments wherever necessary and maintain good working relationships
  • Other duties as assigned by management

Job Criteria

Experience

No experience required


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