Houseperson Fulltime Dayshift

Sparks, NV, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

Positive work environment

Job Description

The Nugget is a distinguished hotel offering premium accommodations and exceptional guest services. Renowned for its commitment to comfort and elegance, the Nugget provides a welcoming atmosphere to both leisure and business travelers. The establishment is well-known for its luxurious rooms, attentive staff, and an array of amenities that cater to the needs of its diverse clientele. Centrally located, the hotel combines convenience and sophistication, making it a preferred choice among tourists and professionals alike. The Nugget values quality service and strives to maintain high standards to ensure guest satisfaction.

We are currently seeking a dedicated and meticulous Housekeeper to join our team. This role is vital in maintaining the cleanliness and overall guest experience throughout the property. The Housekeeper will be responsible for performing cleaning assignments in guest rooms, hallways, elevators, and public service areas with a focus on detail and efficiency. The candidate will play a crucial role in sustaining the pleasant ambiance and hygiene standards that our guests expect.

The position requires vacuums, dusts, polishes, and performs related cleaning tasks with care and professionalism. The Housekeeper will manage linen delivery and guest supplies, handle emergency mopping, and ensure that all public and private spaces meet the highest standards of cleanliness. With guest comfort paramount, this role demands a quiet, orderly approach to daily duties, as well as effective communication skills to promptly address and resolve any guest concerns or complaints.

Team collaboration is emphasized, with the Housekeeper expected to establish and maintain effective communication channels with all levels of the hotel team and guests. The employee will be expected to follow Nugget policies, maintain a safe work environment, and support a positive and professional image for the hotel. Regular, predictable attendance is required, and the successful candidate will demonstrate a commitment to upholding the esteemed reputation of the Nugget through their conscientious work ethic and attention to detail.

Job Requirements

High school diploma or equivalent
effectively communicate with others both verbally and in written form using the English language
ability to walk, stand, or sit for extended periods of time
ability to lift and move product up to 50 lbs
fine finger manipulation
work environment may include smoke and variable temperature, lighting, and noise levels
work may be performed indoors and outdoors during special events

Job Qualifications

High school diploma or equivalent
effective verbal and written communication skills in English
ability to work independently and as part of a team
attention to detail and commitment to cleanliness
reliability and strong work ethic
ability to follow safety protocols and hotel policies
ability to handle guest interactions professionally

Job Duties

Vacuum hallways, guest rooms, and carpet edges
clean and high dust guest rooms, bathrooms, hallways, elevator lobbies, elevator cabs and service areas
polish windows, mirrors, and glass inside and outside of guest room and elevator foyer, as assigned
turn and spray mattresses as needed, when assigned
load and deliver fresh linens, and cleaning and guest room supplies to floor service areas, maintain par stock levels
inspect and clean all public area ash trays and replenish sand in urns
pick up, wash, wrap and deliver guest room tumblers to respective floor linen closets
remove and replace draperies and/or curtains for dry cleaning as needed, and as assigned
remove, store, and replace guest room furniture and supplies, as directed
sort/separate soiled linens and tray items
perform emergency mopping and wet vacuuming work as may be required from time to time
perform all duties in a quiet and orderly manner, always bearing in mind the sleep, comfort, and satisfaction of all guests
retrieve and separate all dirty linen
address guest concerns and or complaints in a timely and professional manner
establish and maintain effective channels of communication with all levels of the Nugget team and guests
recognize team members who are going "above and beyond" as appropriate
knowledgeable of and consistently follow Nugget policies and procedures as well as appropriate local, state, and federal regulations
perform work in a safe manner and always maintain a safe environment for fellow team members and guests alike
immediately report unsafe conditions, team member or guest incidents to Security, Management, and the Safety Manager
maintain a positive and professional image for the Nugget when performing duties or representing the Nugget and encourages others to do the same
regular predictable attendance is required
other duties and responsibilities as assigned