Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $31.77 - $42.37
Work Schedule
Standard Hours
Benefits
Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Paid Time Off
health and welfare benefits
Financial security plans
Job Description
Hilton is a globally recognized leader in the hospitality industry, renowned for its dedication to delivering exceptional experiences to its guests across more than 3 billion stays worldwide. As a trusted name in hotel services, Hilton has built a strong reputation through its commitment to quality, comfort, and the welcoming atmosphere it consistently provides. The company operates a suite of world-class hotel brands that embrace innovation, sustainability, and unparalleled guest services, setting new standards for the future of travel. Hilton is not only about creating memorable experiences for travelers but also about fostering a supportive and inclusive workplace culture for its employees. The company has received repeated accolades as one of the World’s Best Workplaces by Great Place to Work and Fortune, reflecting its dedication to employee wellbeing and professional growth.
Joining Hilton means becoming part of a team that prioritizes the light and warmth of hospitality. The role of a Houseperson at Hilton is integral in maintaining the cleanliness and presentation of the hotel premises, which directly impacts the guest experience. This position involves thorough cleaning and upkeep of public areas such as restrooms, hallways, stairwells, elevators, offices, and event spaces, ensuring that every corner of the hotel reflects Hilton’s high standards. Daily responsibilities include dusting, polishing furniture, vacuuming, mopping floors, washing windows, and trash removal. Moreover, the Houseperson plays a key role in guest satisfaction by greeting visitors warmly, responding promptly to guest needs, and assisting room service when necessary.
Beyond regular cleaning duties, the role also encompasses managing housekeeping supplies for operational efficiency and handling special projects including deep cleaning tasks like mattress flipping, furniture moving, and floor waxing. A critical part of this job is monitoring the property for maintenance issues and reporting them to ensure the hotel remains in excellent condition. Hilton values core principles such as hospitality, integrity, leadership, teamwork, ownership, and a proactive mindset focused on the present to create lasting positive impressions.
Hilton supports its employees with a comprehensive benefits package designed to enhance their wellbeing and professional development. Team members enjoy exclusive travel perks, including discounted stays at Hilton properties worldwide, participation in an employee stock purchase plan that offers shares at a discount, paid parental leave options, personalized caregiving support, crisis assistance, mental health resources through counseling services, and generous paid time off. Additionally, comprehensive health and welfare benefits like medical, dental, and vision coverage are available, along with financial security options such as retirement plans. These benefits reflect Hilton's commitment to caring for its team members just as attentively as they care for their guests.
At Hilton, the Houseperson role is more than a job—it’s a chance to contribute to creating a welcoming environment where every guest feels valued and comfortable. This position offers a rewarding opportunity to be part of a dynamic, award-winning workplace culture where support, growth, and excellence are encouraged. Whether you are launching your hospitality career or seeking a fresh challenge, Hilton offers a supportive platform to thrive, grow, and make a tangible impact on the guest experience every day. Become a key player in a global hospitality leader committed to making every stay special.
Joining Hilton means becoming part of a team that prioritizes the light and warmth of hospitality. The role of a Houseperson at Hilton is integral in maintaining the cleanliness and presentation of the hotel premises, which directly impacts the guest experience. This position involves thorough cleaning and upkeep of public areas such as restrooms, hallways, stairwells, elevators, offices, and event spaces, ensuring that every corner of the hotel reflects Hilton’s high standards. Daily responsibilities include dusting, polishing furniture, vacuuming, mopping floors, washing windows, and trash removal. Moreover, the Houseperson plays a key role in guest satisfaction by greeting visitors warmly, responding promptly to guest needs, and assisting room service when necessary.
Beyond regular cleaning duties, the role also encompasses managing housekeeping supplies for operational efficiency and handling special projects including deep cleaning tasks like mattress flipping, furniture moving, and floor waxing. A critical part of this job is monitoring the property for maintenance issues and reporting them to ensure the hotel remains in excellent condition. Hilton values core principles such as hospitality, integrity, leadership, teamwork, ownership, and a proactive mindset focused on the present to create lasting positive impressions.
Hilton supports its employees with a comprehensive benefits package designed to enhance their wellbeing and professional development. Team members enjoy exclusive travel perks, including discounted stays at Hilton properties worldwide, participation in an employee stock purchase plan that offers shares at a discount, paid parental leave options, personalized caregiving support, crisis assistance, mental health resources through counseling services, and generous paid time off. Additionally, comprehensive health and welfare benefits like medical, dental, and vision coverage are available, along with financial security options such as retirement plans. These benefits reflect Hilton's commitment to caring for its team members just as attentively as they care for their guests.
At Hilton, the Houseperson role is more than a job—it’s a chance to contribute to creating a welcoming environment where every guest feels valued and comfortable. This position offers a rewarding opportunity to be part of a dynamic, award-winning workplace culture where support, growth, and excellence are encouraged. Whether you are launching your hospitality career or seeking a fresh challenge, Hilton offers a supportive platform to thrive, grow, and make a tangible impact on the guest experience every day. Become a key player in a global hospitality leader committed to making every stay special.
Job Requirements
- High school diploma or equivalent
- Previous housekeeping or cleaning experience preferred
- Ability to communicate effectively with guests and team members
- Ability to perform physically demanding tasks
- Detail-oriented and organized
- Ability to work flexible hours, including weekends and holidays
- Commitment to upholding Hilton's core values
Job Qualifications
- High school diploma or equivalent preferred
- Previous cleaning or housekeeping experience is an advantage
- Strong communication and interpersonal skills
- Ability to handle physical tasks such as lifting and standing for extended periods
- Attention to detail and commitment to maintaining high cleanliness standards
- Ability to work independently as well as part of a team
- Positive attitude and a passion for hospitality
Job Duties
- Keep public areas spotless by maintaining cleanliness of restrooms, hallways, stairwells, elevators, offices, and event spaces
- Perform daily cleaning tasks such as dusting and polishing furniture, vacuuming and mopping floors, washing windows, and emptying trash
- Greet guests warmly, deliver requested items, and assist with room cleaning as needed
- Stock and organize supply rooms to support efficient housekeeping operations
- Perform periodic deep cleaning tasks such as flipping mattresses, moving furniture, and waxing floors
- Identify and report any repair needs or maintenance deficiencies to ensure a well-kept property
Job Criteria
Experience
No experience required
Job Location
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