Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $26.50
Work Schedule
Flexible
Benefits
health benefits
Pension Plan
monthly fitness reimbursement
Qualified parking and transit program
Paid Time Off
discounted colleague rate room nights
complimentary room nights
Complimentary Meals
on-site bike rack
Job Description
Park Hyatt Chicago is a distinguished luxury hotel situated along Chicago's renowned Magnificent Mile, offering stunning views of Lake Michigan and an exceptional ambiance inspired by sophisticated residential design. This urban retreat blends intimacy and elegance with contemporary luxury, making it a standout destination for discerning guests seeking a refined experience. The hotel features a thoughtfully curated art collection and interiors that reflect an exquisite aesthetic, creating a unique atmosphere that combines comfort with opulence. Recognized for its exemplary service and attention to detail, Park Hyatt Chicago is part of the prestigious Hyatt global hospitality brand, which operates hotels and resorts across 69 countries worldwide. Hyatt is known for connecting people through genuine care and providing authentic experiences not only for its guests but also for its employees.
Within this luxury setting, the Events team at Park Hyatt Chicago plays a critical role in executing seamless events ranging from intimate gatherings to grand celebrations. Central to the success of these events is the Houseperson - Events role, a position that ensures every event space is meticulously prepared, maintained, and presented with high standards of cleanliness and organization. This role supports and enhances the guest experience by taking care of the setup, upkeep, and breakdown of banquet and meeting rooms according to precise diagrams and guest requirements.
As a Houseperson - Events, you will work closely with multiple departments, including Banquets, Sales & Events, and Operations, contributing to flawless event execution in a fast-paced, detail-focused environment. Your responsibilities will involve setting up tables, chairs, linens, staging, and necessary equipment, maintaining the cleanliness of event spaces, responding promptly to last-minute changes, and providing ongoing support throughout events. Whether you are preparing for a corporate meeting, a luxury wedding, or any other special function, your commitment to excellence will ensure that every detail aligns with the high standards of Park Hyatt Chicago.
The hourly wage for this position is $26.50, with the opportunity for overtime and premium payments under qualifying conditions. This compensation reflects the value the hotel places on its team members and their contribution to delivering a world-class hospitality experience.
Hyatt is committed to evolving the future of hospitality by fostering a culture of care, inclusivity, and professional growth. The company prioritizes providing meaningful opportunities for employees to advance their careers, ensuring they have the resources and support needed to perform at their best. This role at Park Hyatt Chicago is an excellent opportunity for individuals passionate about hospitality and eager to be part of a premier luxury property.
Within this luxury setting, the Events team at Park Hyatt Chicago plays a critical role in executing seamless events ranging from intimate gatherings to grand celebrations. Central to the success of these events is the Houseperson - Events role, a position that ensures every event space is meticulously prepared, maintained, and presented with high standards of cleanliness and organization. This role supports and enhances the guest experience by taking care of the setup, upkeep, and breakdown of banquet and meeting rooms according to precise diagrams and guest requirements.
As a Houseperson - Events, you will work closely with multiple departments, including Banquets, Sales & Events, and Operations, contributing to flawless event execution in a fast-paced, detail-focused environment. Your responsibilities will involve setting up tables, chairs, linens, staging, and necessary equipment, maintaining the cleanliness of event spaces, responding promptly to last-minute changes, and providing ongoing support throughout events. Whether you are preparing for a corporate meeting, a luxury wedding, or any other special function, your commitment to excellence will ensure that every detail aligns with the high standards of Park Hyatt Chicago.
The hourly wage for this position is $26.50, with the opportunity for overtime and premium payments under qualifying conditions. This compensation reflects the value the hotel places on its team members and their contribution to delivering a world-class hospitality experience.
Hyatt is committed to evolving the future of hospitality by fostering a culture of care, inclusivity, and professional growth. The company prioritizes providing meaningful opportunities for employees to advance their careers, ensuring they have the resources and support needed to perform at their best. This role at Park Hyatt Chicago is an excellent opportunity for individuals passionate about hospitality and eager to be part of a premier luxury property.
Job Requirements
- High school diploma or equivalent preferred
- Prior luxury hospitality experience preferred
- Physical capability to lift and move heavy items
- Ability to stand and walk for extended periods
- Strong attention to detail
- Ability to work well in a team environment
- Professional and polished interaction with guests and colleagues
- Ability to adapt to changing priorities and last-minute requests
- Flexible schedule including weekends and holidays
Job Qualifications
- Prior experience as a Houseperson, Banquet Setup, or in a related role within a luxury or full-service hotel preferred
- Ability to lift, move, and transport tables, chairs, staging, and equipment
- Strong physical stamina to stand and walk for extended periods
- Attention to detail with the ability to follow complex setup diagrams
- Excellent teamwork skills for collaborating with multiple departments
- Professional demeanor with guest-centric focus
- Ability to handle multiple tasks and last-minute changes in a fast-paced environment
- Flexible availability including mornings, evenings, weekends, holidays, and varying schedules based on business needs
Job Duties
- Set up banquet and meeting spaces according to detailed diagrams and guest specifications
- Maintain cleanliness and organization throughout event spaces
- Break down event setups efficiently after events conclude
- Respond to last-minute changes in event setup or requirements
- Support banquet operations during events by assisting with additional setup and service needs
- Collaborate with Banquets, Sales & Events, and Operations teams to ensure seamless event execution
- Transport and arrange furniture, staging, linens, and equipment as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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