Houseperson - Embassy Suites by Hilton Miami International Airport

Hilton is a globally renowned hospitality company that exemplifies exceptional service and guest satisfaction. With a heritage of welcoming over 3 billion guests worldwide, Hilton has cemented its reputation as a leader in the hotel industry, offering a wide array of world-class brands and a commitment to providing the highest quality stay for every guest. The company places a strong emphasis on creating an award-winning workplace culture that prioritizes team member well-being, personal growth, and a sense of community. Recognized repeatedly on the World’s Best Workplaces list by Great Place to Work and Fortune, Hilton fosters an environment where employees are inspired to bring their best selves to work and grow their careers alongside the company. The culture at Hilton is deeply rooted in core values such as hospitality, integrity, leadership, teamwork, ownership, and a strong focus on the present moment. These values guide every team member in delivering memorable and uplifting guest experiences.

The role of Houseperson at Hilton plays a crucial part in the hospitality guest experience by maintaining cleanliness and order in designated public areas of the hotel. This position is not merely about housekeeping; it is about spreading warmth and light through excellent service and a welcoming environment. Housepersons ensure that areas like restrooms, hallways, stairwells, elevators, offices, and event spaces remain spotless through daily cleaning tasks such as dusting, polishing furniture, vacuuming, mopping floors, washing windows, and trash removal. Moreover, the role encompasses guest interaction by warmly greeting visitors, delivering requested items, and assisting room attendants as needed to enhance the overall guest satisfaction.

In addition to routine cleaning duties, the Houseperson manages supplies by stocking and organizing supply rooms for efficient housekeeping operations. The role also involves undertaking special projects like deep cleaning tasks, which include flipping mattresses, moving furniture, and waxing floors to maintain high standards of cleanliness and presentation. Another important aspect of this position is supporting property maintenance by identifying and reporting any necessary repairs or maintenance issues promptly, ensuring that the property remains well-kept and safe for all guests and staff.

Working at Hilton means receiving unmatched support for career development and personal well-being. The company offers exceptional perks such as discounted travel rates at Hilton hotels globally, an employee stock purchase program allowing staff to invest in the company at a discount, paid parental leave, and personalized caregiving support. Comprehensive mental health resources, crisis concierge services, generous paid time off, and extensive health and welfare benefits ensure that team members are well cared for both professionally and personally. Hilton’s retirement plans further provide financial security for employees’ futures.

Joining Hilton as a Houseperson is an opportunity to be part of a prestigious hospitality brand that values its people as much as its guests. It is a chance to build a rewarding career in an inclusive, supportive, and thriving workplace where every day brings new learning experiences and fulfillment. Hilton welcomes individuals passionate about hospitality and dedicated to maintaining the highest standards of cleanliness and guest service to apply and contribute to the company’s mission of filling the earth with the light and warmth of hospitality.